Administrative Operations Coordinator

Administrative & Operations Coordinator
Paladin Property Management
Location: 49 Randolph Rd. Middletown, CT 06457
Employment Type: Full-Time

Who We Are:
At Paladin Property Management, we specialize in keeping communities running smoothly, ensuring homeowners, tenants, and team members feel heard, supported, and confident in the care they receive. Our work is fast-paced, ever-evolving, and relies heavily on sharp, personable, and creative people behind the scenes — and that’s where you come in.

We’re looking for a dynamic, personable multitasker to become our new Administrative & Operations Coordinator— someone who can wear many hats and keep the gears turning smoothly every day.

About the Role:
This isn’t your typical administrative assistant job. At Paladin, you’ll be a key player in our daily operations — answering calls with professionalism and personality, responding to emails and online work orders with efficiency and care, coordinating between teams, assisting ownership directly, and stepping in on a wide range of specialized projects (homeowner communications, commercial leasing, marketing, and more).

If you love variety, thrive under pressure, and enjoy being the glue that holds a team together, this role is for you.

What You’ll Do:

• Be the friendly and professional voice answering incoming calls, ensuring every interaction leaves a positive impression.
• Manage and respond to emails and online work orders, maintaining speed and accuracy.
• Work on special projects like leasing coordination, homeowner responses, documentation management, and assisting with community updates.
• Coordinate between internal teams to ensure seamless communication and follow-through.
• Act as an executive assistant to ownership, helping with scheduling, research, project coordination, and keeping leadership organized.
• Learn and manage internal systems and software — we love a tech-savvy team member who’s eager to pick up new tools.
• Adapt quickly and comfortably shift between different tasks and projects as priorities change throughout the day.

Who You Are:

• A natural communicator with great conversational instincts, charisma, and a confident, professional phone presence.
• Creative and solutions-oriented, with the ability to think critically and propose ideas.
• Highly organized with strong attention to detail — you love keeping all the moving parts in place.
• Comfortable receiving feedback and adjusting without taking it personally — we value growth and open communication.
• Able to handle stress, juggle competing priorities, and stay calm under pressure.
• Tech-savvy and able to learn new software and systems quickly.
• Comfortable working closely with leadership while also being a team player who can collaborate across departments.
• Someone who thrives wearing many hats — no task is too big or too small.

Why Join Paladin Property Management?

• Work directly with leadership and gain hands-on experience across every facet of property management.
• Be part of a tight-knit team that values creativity, communication, and a sense of humor.
• No two days are the same — if you like variety, this is your kind of role.
• Growth opportunities as you learn the ins and outs of the business.

How to Apply:
If you’re ready to bring your energy, creativity, and organizational superpowers to Paladin Property Management, we’d love to hear from you. Apply today and let’s see if you’re the perfect fit to help us keep our communities running smoothly!