What are the responsibilities and job description for the Data Center Technician position at Paladin?
Paladin Consulting is currently hiring a Data Center Technician to join our team working onsite at our client's office located in Wilsonville, OR.
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Job Title: Data Center Technician
Work Location: Wilsonville, OR
Duration: 4 month contract with option to extend
Education/Experience Required: High School Diploma/GED required, Associates Degree preferred. 5-8 years of experience in computer science, Management Information Systems, business management or a related field.
Job Description
- As a Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
- This role provides on-site support for the provision and maintenance of DCS Information Technology (IT) services within the assigned Data Center environment.
- Serves as the first responder to investigate any issues or concerns relating to the Data Center systems.
- Activities typically include: conducting fault diagnostics/rectifying hardware failures and network channel connectivity; installing, relocating, and decommissioning of DCS IT equipment (servers, switches, routers etc); cable installation, hardware upgrades, and replacing failed components; and, overall general maintenance & housekeeping of the DCS IT services.
Responsibilities :
- Perform hardware installations (rack / stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Also, perform hardware decommissions and cable removal. Coordinate DCS IT asset redundant power requirements with appropriate facilities staff to ensure proper load balance and fail-over capacity to avoid cascading failures.
- Prepare and coordinate incoming/outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.
- Perform remote hands support (e.g. power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, handling storage media, and enter troubleshooting commands).
- Grant site access to vendors and/or escort 3rd parties requiring Data Center access for approved activities, and ensure their compliance with site standards.
- Carry out daily housekeeping checks of the data halls, and record findings.
- Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets.
- Ensure that Method Statements and Risk Assessments are always prepared and used for all tasks undertaken -- completing safe working practices.
- Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken -- completing safe working practices at all times.
- No formal supervisory responsibilities in this position.
- May provide informal assistance such as technical guidance and/or training to coworkers.
- May coordinate work and assign tasks.
Skills & Qualifications :
- High School Diploma/GED required, Associates Degree preferred. 5-8 years of experience in computer science, Management Information Systems, business management or a related field.
- Accredited training in the installation of copper and fiber structured cabling systems, preferred. Previous experience of using Remedy, DCIM tools and BMS systems.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
- Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
- Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge. A good understanding of fault diagnostic techniques including the use of handheld test equipment.
- Ability to lift up to 50 lbs.
- An understanding of the Data Center environment, and the working restrictions applicable to such environments.
- Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
For more information or to view other opportunities, visit us at www.paladininc.com.
Job Type: Contract
Pay: $45.77 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $46