Print Production

Paladin Consulting is currently hiring a Legal Print Production Associate to join our team working onsite at our client's office located in Montgomery, AL.

Job Title: Legal Print Production Associate
Work Location: Montgomery, AL
Duration: Long-term contract
Hours: Monday-Friday 8am-5pm
Education/Experience Required: Minimum High School diploma or equivalent

Job Description & Responsibilities :

• Perform basic copying, faxing, printing and scanning functions
• Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications
• Pro-actively manage consumables and supplies using the Days Of Supply calculator
• Maintain on-site operator replaceable parts inventory
• Collect equipment meter information and submit for billing purposes
• Perform basic equipment problem diagnosis
• Serve as the primary customer contact for equipment support and service
• Coordinate Move/Add/Change (MAC) process
• Perform Data Entry for activity and asset tracking
• Provide on-going end user training on equipment
• Point of contact for equipment removal and delivery
• Contact service as required (client and 3rd party)
• Utilize client web-based applications as required
• Driving (if required for duties
• Download and install printer drivers on end-user equipment
• Perform printer mapping to PC as required
• Escalate printer network issues to appropriate resource
• Perform Advanced Customer Training (ACT) or DocuCare maintenance and diagnosis functions
• Manage and maintain on-site parts inventory using PM4
• SLAs are adhered to per SOW
• Physical device management and control
• Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc.)
• Monitor/apply current patches
• Non-client device management as required
• Perform remote device monitoring and remote solve (Device Management)
• Identify and promote client Office Solutions

Skills & Qualifications :

• Minimum High School diploma or equivalent
• Knowledge of the legal process
• 1-2 years relevant experience resolving customer and equipment printing issues
• Ability to demonstrate Network Connectivity Knowledge (Device Management, Print Queue, Print Driver Mgmt.)
• Demonstrate ability to utilize competitive product and network management tools as required
• Able to demonstrate ability to download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms
• Able to demonstrate ability to perform mail merges
• Able to demonstrate intermediate knowledge of MS Word or equivalent:
• Insert images; Create/manage tables and columns
• Edit headers/footers
• Create forms
• Create/manage multiple sections
• Able to demonstrate intermediate knowledge of MS Excel or equivalent:
• Navigate multiple worksheets within a workbook
• Create charts/graphs; use basic math functions
• Create basic formulae
• Able to demonstrate working knowledge of MS PowerPoint or equivalent:
• Open and create basic presentations, open saved, print using different options
• Able to demonstrate Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications )
• Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer)
• Able to demonstrate ability to recognize PC to printer connectivity
• Able to demonstrate basic knowledge of Digital Front Ends
• Able to demonstrate functional knowledge of MAC when required by client

_ For more information or to view other opportunities, visit us at www.paladininc.com._

Paladin Consulting is an EEOC employer.

Job Type: Full-time

Pay: $22.47 per hour

Schedule:

• Morning shift

Work Location: In person

Salary : $22