What are the responsibilities and job description for the PRODUCT MANAGER - IMPLEMENTATIONS AND INTEGRATIONS - REMOTE position at Palco?
PRODUCT MANAGER - IMPLEMENTATIONS AND INTEGRATIONS
Palco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives. Made possible by our amazing team, Palco provides technology and financial services to aid individuals and their families to thrive in their home and communities. Partnered with government agencies and fortune 500 managed care organizations across the country, we are dedicated to creating exceptional outcomes for our clients and the millions of people that count on them. We are a highly organized company that offers a solid work/life balance, autonomy, generous paid time off, bonus potential, and career advancement opportunities. Our staff make long-lasting impact on the lives of people every day.
We are seeking a highly skilled Product Manager with expertise in implementations and integrations, particularly in home care systems that span HR, payroll, and Medicaid billing. The ideal candidate will lead the end-to-end delivery of product features and integrations, ensuring seamless communication between platforms, compliance with healthcare regulations, and enhanced client satisfaction. This role requires a strong understanding of healthcare technology, client needs, and system workflows.
1. Product Strategy & Development
- Lead the development and delivery of product features focused on integrations with HR, payroll, and Medicaid billing systems.
- Define and prioritize the product roadmap for implementation tools and third-party integrations.
- Work closely with engineering, design, and QA teams to deliver high-quality products on time.
- Oversee and support client onboarding, training, and product rollout to ensure successful implementations.
- Collaborate with cross-functional teams, including operations, client support, and compliance, to ensure smooth deployments.
- Act as the primary point of contact for clients during the implementation and integration phases.
- Manage integrations with third-party platforms, including payroll processors, state Medicaid systems, electronic visit verification (EVV) providers, and HR software.
- Ensure product compliance with federal and state Medicaid requirements and other healthcare regulations.
- Continuously monitor the performance of integrations and address any issues or enhancements.
- Partner with internal teams, including sales and marketing, to gather feedback and improve product offerings.
- Communicate product vision, roadmap, and updates to clients, leadership, and cross-functional stakeholders.
- Drive alignment across teams for product priorities, timelines, and goals.
- Stay up-to-date with Medicaid policies, home care regulations, and emerging trends in healthcare technology.
- Ensure the product meets compliance standards for Medicaid billing, HIPAA, and state-specific EVV mandates.
Qualifications:
Required:
- Bachelor’s degree in Business, Computer Science, Healthcare Administration, or a related field.
- 5 years of experience in product management with a focus on implementations and integrations in the home care or healthcare technology industry.
- Proven experience working with HR systems, payroll platforms, and Medicaid billing integrations.
- Strong knowledge of Medicaid billing workflows, state healthcare regulations, and EVV systems.
- Exceptional project management skills and the ability to manage multiple complex implementations simultaneously.
- Excellent communication, leadership, and client relationship management skills.
Preferred:
- Experience in SaaS or healthcare software companies.
- Familiarity with Agile and Scrum methodologies.
- Knowledge of APIs and integration frameworks.
Join Us
This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
Generous Paid time off.- Quarterly/Annual bonus potential.
- Retirement Savings: We will support you as you save for your future.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Insurance: Health (Employer shared cost), Dental, Vision, STD, LTD, Life and AD&D, Cancer, Accident
- Great Work Environment: We are proud of our company culture of collaboration and the recognition we’ve received for our diversity efforts.
When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can:
Bring your authentic self to work.- Grow and thrive, both personally and professionally.
- Make a difference with our clients, in our communities, and with the millions of people we support.
- Experience work/life balance.
- Feel value and a greater purpose through the work you do.
Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
