What are the responsibilities and job description for the Spares Coordinator position at PALFINGER?
At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.
PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
PALFINGER is searching for a Spares Coordinator to work in our Portsmouth, VA location. We are located at 705 Mt. Vernon Ave, Portsmouth, VA 23707. This position reports to the Spares Manager.
Your Responsibilities
- Achieving customer satisfaction through swiftly and accurately creating and providing quotations to customers; Liaising with customers about delays of orders and other discrepancies/issues reported by Order Handlers and/or Purchasers;
- Reading and understanding technical drawings to identify spares and retrieve item codes; Requesting technical support if required to obtain more information and identify spares;
- Calculating sales prices from purchase prices; Maintaining contact with customers about quotations;
- Reporting improvement opportunities to Regional Spares Manager;
- Provide excellent customer service to customers, as well as fellow employees & other offices within the organization;
- Takes call from Service Engineers to assist with parts required and technical assistance when needed; Assist Service Coordinator with customer’s spares request;
- Receiving, checking and signing inbound shipments; Picking and packing of orders; Load and unload trucks; Generate picking sheet and commercial invoice.
Your Qualifications
- Fluent in English - written and spoken;
- Knowledge of Microsoft Office (Word, Excel, Outlook);
- Work with computer based inventory and job tracking system;
- Work in fast paced environment;
- Strong business orientation with customer focus;
- Able to work both independently and as part of a team;
- Administrative skills.
What We Offer
- Competitive compensation.
- 401(k) with Company match.
- Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered.
- Paid Company holidays and paid Personal Time Off (PTO).
- Opportunity for continuous learning and career growth.
This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.
PALFINGER is not utilizing any external recruiting agencies for this opportunity.
Are you interested in the position and still have questions? Please do not hesitate to contact us.
