What are the responsibilities and job description for the Minibar Attendant | Palihotel San Diego position at Palihotel San Diego?
MINIBAR ATTENDANT | PALIHOTEL SAN DIEGO
POSITION PROFILE
The Minibar Attendant is responsible for accurately stocking, reporting, itemizing and cleaning the minibars in guest rooms. The Minibar Attendant takes inventory and restocks guest room minibars on a daily basis and processes the guests’ charges for the items used.
ABOUT PALIHOTEL SAN DIEGO:
Palihotel San Diego is a vibrant and bustling mainstay located in the heart of San Diego’s Gaslamp Quarter. Featuring 122 guest rooms, Palihotel San Diego brings a youthful, design-centric offering to San Diego’s hotel landscape, showcasing a preppy, nautical-inspired charm, and complete with Saint James French Diner restaurant and bar and a guest-exclusive roof deck offering daily social hour and the best views of the city. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at Palihotel San Diego!
TASKS AT HAND:
- Maintain accurate inventory and security of minibar items
- Maintain all items stocked in minibars
- Inventory all guest minibars on a daily basis and post the appropriate charges to the room prior to guest departure
- Prepare and submit paperwork required for audit in an organized and efficient manner
- Ensure the most accurate and up-to-date occupancy reports are utilized prior to entering a guest room
- Initiate maintenance requests for necessary repairs and upkeep
- Removal of trash from minibar and refrigerators
- Abide by cleanliness, sanitation and organization standards of work areas; rectify any deficiencies
- Practice safe lifting and transporting procedures and adhere to all safety regulations
- Display a friendly, courteous and professional demeanor in all interactions with guests, customers and fellow team members
- Actively listen and immediately respond to all guest inquiries
- Follow uniform guideline
- Perform any other reasonable duties as required by management
WHAT WE ARE LOOKING FOR:
- Has a strong working knowledge of and passion for hospitality
- Strong leadership skills and is able to build a cohesive team to achieve the highest quality of customer service
- Displays a strong hands-on approach
- Thinks critically and objectively
- Guest service oriented
- Strong knowledge of cleaning products
- Must be able to stand or walk a minimum of eight hours
- Requires mobility and prolonged standing, walking, bending and lifting up to 50 lbs
- Education: High school certificate or equivalent
- Experience: Minimum of one-year experience in a similar position
- Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
WHAT'S IN IT FOR YOU:
- 401(k) retirement plan
- Medical, dental, vision and life insurance
- Employee discounts at our Hotels and Restaurants nationwide
- Paid Time Off and Sick Pay
- Holiday pay
- Professional development and career advancement opportunities