IT Coordinator

IT COORDINATOR

POSITION PROFILE

The Corporate Information Technology Coordinator will help coordinate and manage the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service. This position reports to the Managing Director of Information Technology.

ABOUT PALISOCIETY

Palisociety is looking for a IT Coordinator to join our Corporate IT team. Palisociety is a collection of unique hotels and residences that aim to enhance the lives of our guests and our communities by creating one-of-a-kind, neighborhood-centric places filled with interesting people and friendly staff providing trusty service. We take to heart that few things in life are as transformative as the people and places you encounter when traveling – and seek to bring that inspiration into everything we do...

Palisociety is a fully integrated hospitality company that acquires, designs, develops, owns and operates unique hotels and residences across the country under four distinct monikers: Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety and a collection of independently branded properties. The company’s proprietary brands, development and operational expertise also includes specialized retail spaces, highly curated restaurants, bars and event venues. Palisociety properties have been featured on Condé Nast Traveler’ Hot List, Travel Leisure IT List, and more, with accolades from the New York Times, Architectural Digest, Wallpaper* and countless others. Avi Brosh founded Palisociety in 1998 in Los Angeles. For more information, visit www.palisociety.com or follow

THE TASK AT HAND:

• Supports and manages IT operations systems including property management, point of sale, Wi-Fi, access control, security cameras and other systems
• Assist with IT projects, including deployment of new systems and properties
• Create and helps manage user access for all IT systems
• Assists in monitoring performance of IT systems
• Help define IT SOP’s.
• Develop and maintain relationships with external IT vendors and service providers
• Resolve and address IT tickets while prioritizing requests based on merit and urgency.
• Provide off hour support and flexibility with work schedule to meet business needs. This position requires weekend and evening coverage.
• Travel required for property visits, openings, and special projects.
• Follow IT SOPs and ITIL standards for change management, user access management, and PCI compliance standards
• Responsible for day-to-day support and the smooth running of all computer systems and applications to ensure that users obtain maximum benefits.
• Prioritize and manage continual open cases at one time including troubleshooting systems, applications, and hardware and finding solutions for routine issues and implementing them.
• Anticipates and responds appropriately to frequent demands, priorities, challenges, or obstacles.
• Work with the operations teams on hotel openings, making sure all IT infrastructure is in place for the start of hotel operations.
• Travel to properties as needed for IT projects and hotel openings.
• This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• This is a full-time position, consisting of a minimum of 40 hours per week with hours worked as needed to complete all tasks. Evening and weekend work is required.
• Position will be required to travel to hotel locations on occasion for training, IT projects, and other needs.
• Performs other related

WHAT WE'RE LOOKING FOR:

• Excellent verbal and written communication skills.
• Proficient in latest technology for IT systems and management.
• Proficient in Microsoft Office Suite and Windows OS.
• Excellent organizational skills and attention to detail.
• Excellent analytical and management skills.
• Excellent interpersonal skills.
• Understanding of IT and practical applications to support the company’s goals.
• Knowledge of IT infrastructure and operations best practices
• Experience in the hospitality industry is a
• Strategic Thinking
• Business Acumen
• Ethical Conduct
• Technical Capacity
• Performance Management
• Stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Sit at a desk and work on a computer for prolonged periods of time.
• The employee must be able to lift up to 40 pounds at times.
• Seeking out of state candidates, preferably in one of our current hotel markets.

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Privacy Notice:

For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at www.palisociety.com and www.arrivehotels.com to view the notice.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

REQUIREMENTS

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!