Area Coordinator

Area Coordinator

Residence Hall Student Experience & Management

• Serves as the primary contact concerning students’ on-campus living experience.
• Provides students with current university information through various methods.
• Responsible for crisis management assistance, conflict resolution, and mediation for students, as needed.
• Communicates emergency management plans to residents, per the Crisis Management Team.
• Supervises the daily operation of residence halls through room inspections, communicating housekeeping and maintenance needs, and the opening/closing procedures for the hall annually.
• Responsible for assigned university keys.
• Prepares weekly and monthly data reports as requested.
• Assists with the housing placement process, semesterly check-in/out, Welcome Week, summer residential program, and other projects within Student Development year-round.
• Creates a conducive environment for academic success through proper staffing, hall programs, and facility care.
• Manages assigned budget areas.

• Keeps supervisor and staff informed of daily activities, problems and emergencies that affect residents. 
• Develops relationships with residents and encourage their holistic development through educational and social programming coordinated by the Residence Life team.
• Plans, develops, implements, markets, and evaluates educational and social programs.
• Encourages student involvement in Student Development co-programming efforts.
• Assists with the evaluation and assessments of Residence Life services and programs.

• Assists with the selection, training, evaluation, and primary supervision of Reslife student leaders (RC, RA and Desk Assistants).
• Assists with AC and Reslife staff development programs.
• Facilitates weekly RC/RA staff meetings and biweekly one-on-ones.
• Schedules and supervises RC/RA duty hours, room inspections and curfew checks, as applicable.
• Oversees the Residence Life professional, clerical, and student staff members.

• Encourages and monitors residents in maintaining their decorum and conduct based on the Community Values System.
• Investigates infractions of the Community Values System and imposes/refers disciplinary sanctions.
• Maintains accurate records in student accountability software.
• Trains student leaders in appropriate on-duty response and reporting efforts of community violations.

• Completes special projects and serves on university-wide committees, as assigned.
• Assists within the First Year Experience activities, as assigned.
• Participates in on-campus and off-campus professional development and networking opportunities, retreats, and meetings.
• Works collaboratively with administrators, faculty, staff members, and students to “build bridges” between other departments on-campus.
• Represents Residence Life to prospective students and parents and maintains active involvement at university functions on- and off-campus.
• Assist with recruitment and retention efforts for the university.
• Responsible for expense management within area budget.
• Performs other duties, as assigned.

Qualifications

• Bachelor's degree required. Discipline in Communications, Management, Student Development, or other related field.
• 1 years of experience in student development, higher education preferred.

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times. 
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility – Ability to change or adjust to change.
• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
• Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
• Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
• Develops Others – Ability to promote continuous improvement within teams and/or individuals.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
• Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally. 

• This position requires living on campus and the ability to handle emergencies that could arise at any hour of the day including weekends, holidays, etc.
• Ability to work non-routine hours during certain times of the year.
• Ability to traverse campus and stairs.