What are the responsibilities and job description for the Clinical Services Manager position at Palm Beach Pediatrics PA?
Job Description
Job Description
Description :
About Bluebird Kids Health
Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive . We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.
Position Description
Bluebird Kids Health is seeking a compassionate and skilled Clinical Services Manager (RN) to join the leadership team of our CARES Center. The CARES C enter serves as our enterprise access and remote care hub, delivering essential A ccess to R esources, E ducation, and S upport to children and their families. In this pivotal role, you will manage and supervise an interdisciplinary team of Virtual Care Nurses, Care Coordinators and Care Managers. Reporting to the Head of Central Clinical Operations, the Clinical Services Manager will serve as the clinical dyad partner with the Operations Manager to ensure the delivery of high-quality care, efficient care coordination, and seamless integration across all services. You will play a critical role in shaping our clinical workflows, improving patient outcomes, and supporting our mission to provide exceptional pediatric care to every child.
What You’ll Do
Clinical Services Leadership :
- Lead, mentor, and provide professional development for an interdisciplinary team of nurses, care coordinators, and care managers, fostering a collaborative and high-performing work environment.
- Ensure the quality and performance of the team aligns with regulatory compliance, organizational standards, and enterprise goals, driving continuous improvement and achieving key performance indicators (KPIs).
- Oversee the recruitment, onboarding, training, and ongoing professional development of all team members, ensuring they are equipped with the knowledge and skills necessary to deliver exceptional care and support in their roles.
Care Management :
Care Coordination :
Virtual Care Nursing :
Data-Driven Decision Making :
Compliance and Regulatory Oversight :
Other Duties as Assigned
Requirements : What You’ll Need
Education and Experience :
Certifications :
Skills and Abilities :
Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued.
What We Offer
