What are the responsibilities and job description for the Hotel Director of Front Office position at Palm House?
Must have HOTEL Experience! Must have legal authority to work in USA.
Company Description
Welcome to Palm House, where modern luxury meets timeless elegance in the heart of Palm Beach. Located on Royal Palm Way, Palm House is set to become a new symbol of refined hospitality on this storied island. Our property offers bespoke experiences that reflect the unique desires of each guest, blending Palm Beach's rich history with contemporary luxury living. Palm House is a proud member of the Iconic Luxury Hotels Collection, known for delivering outstanding experiences worldwide.
Role Description
This is a full-time on-site role for a Hotel Director of Front Office at Palm House in Palm Beach, FL. As the Director of Front Office, you will be responsible for ensuring customer satisfaction, providing exceptional customer service, managing front office operations, overseeing budgeting, and handling reservations on a day-to-day basis.
Qualifications
- Customer Satisfaction and Customer Service skills
- Front Office management experience
- Budgeting expertise
- Reservation handling proficiency
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Previous experience in a luxury hotel environment
- Strong team building skills
- Pre-opening experience a plus
