Director of Analytics

Palm Medical Centers (PMC) is seeking a visionary and strategic Director of Analytics to lead and expand our enterprise-wide healthcare analytics function. This individual will be instrumental in transforming data into meaningful insights that drive clinical, operational, and financial performance across the organization. The ideal candidate will bring a deep understanding of healthcare data, strong leadership experience, and a strategic mindset to guide a high-performing analytics team and influence key decision-makers at all levels.

Duties/Responsibilities

• Provide strategic direction and oversight for all analytics initiatives, ensuring alignment with organizational goals and priorities.
• Lead, mentor, and grow a team of analysts, ensuring high performance and continued professional development.
• Partner with senior leadership, clinical, operational, and IT teams to understand business needs and develop data-driven strategies. While clearly embracing a “first-class” service behavior to serve the needs of our internal customers.
• Oversee the development of enterprise dashboards, KPIs, and reporting frameworks that support strategic planning and performance management.
• Ensure the integrity, accuracy, and security of all data used in reporting and decision-making.
• Lead advanced analytics initiatives, including predictive modeling, risk stratification, and AI/machine learning applications/efforts.
• Standardize and scale analytics processes across departments for consistency and efficiency.
• Identify opportunities for innovation through data, including new service lines, operational efficiencies, and improved patient outcomes.
• Present high-level insights and recommendations to executive leadership in a compelling, business-focused manner via clear written and verbal communications.
• Serve as a strategic advisor on regulatory reporting, risk adjustment, value-based care metrics, and payer relations.
• Provide for quality control mechanisms for the work products the team produces.
  
  

Required Skills/Abilities:

• Self-disciplined in continuous improvement cycles while enabling order in daily initiatives with competing priorities while maintaining core functions operational.
• Thrive in a fast-paced environment and adapt to evolving business needs.
• Advanced expertise in SQL, Microsoft Excel, and at least one business intelligence platform (Power BI, Tableau, etc.).
• Experience managing teams and cross-functional analytics initiatives.
• Strong knowledge of healthcare data sets (claims, EMR, HEDIS, risk adjustment, utilization, etc.) and file transfer / data warehousing needs.
• Demonstrated success in using data to inform strategic decisions and drive operational outcomes.
• Exceptional communication, leadership, and stakeholder management skills.
• High attention to data governance, security, and HIPAA compliance.
  
  

Education/Experience:

• 7 years of experience in healthcare analytics, data science, or business intelligence, with at least 3 years in a leadership role.
• Deep understanding of Managed Care or Medicare Advantage highly preferred.
• Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, or related field required; Master’s degree preferred.
  
  

Physical Demand:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Majority of work is performed in a corporate office setting, indoors.
• Travel may be required.
  
  

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• As needed for business continuity
  
  

Work setting:

• In-person
  
  

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