What are the responsibilities and job description for the Quick Service Host-Hostess (Part-Time) - El Mercado, Disney's Coronado Springs Resort position at Palmas Restaurant Group?

Description

Come and Join Our Team!

We offer competitive wages, along with Disney passes and discounts

General Description

The Host / Hostess is responsible for many essential restaurant functions, which can vary from shift to shift. Examples of responsibilities include greeting and guiding guests throughout the restaurant, ringing in guest orders and processing payments, ensuring that each guest receives their proper drink and food order, and maintaining the cleanliness of guest areas of the restaurant (including keeping essential guest items stocked).

Work Duties

Perform all required opening and closing duties for the restaurant
Offer all guests a warm welcome upon arrival and fond farewell upon departure
Engage guests in conversation whenever possible
Answer any guest questions as necessary
Keep guest beverages stocked by brewing coffee and changing out soda as necessary
Keep all guest supplies well stocked and organized (silverware, napkins, trays, condiments etc.)
Keep guest condiment and beverage area neat, clean and wiped down
Keep restaurant service areas well stocked, neat and organized
Clear unused items from guest tables as necessary
Clean guest tables and surrounding floor area as guests depart
Remove full bus tubs to the dishwashing area and replace as necessary
Remove full garbage bags to the dumpster and replace as necessary
Keep garbage cans and surrounding floors neat and clean
Keep all floors of the dining room neat, clean and free of spills or debris
Accurately use the point-of-sale and credit card processing systems
Know and be able to explain menu items, the Disney Dining Plan, and the MagicBand
Ring in each guest order correctly
Verify each form of guest payment properly
Process payment through the point-of-sale and / or credit card processing system properly
Follow all company cash-handling procedures
Keep cashier areas neat, clean and organized
Display proper food safety procedures at all times
Follow all necessary laws and processes for the safe service of alcohol
Work closely with all other team members and display good teamwork
Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
All other tasks as assigned

NOTE : This Job Description is subject to change at any time

Position Requirements

Work Experience & Education Requirements

Minimum of one year of restaurant experience preferred

Minimum of a high school diploma or equivalent

Previous cash-handling experience preferred

Previous experience in a quick-service restaurant environment a plus

Must have or be able to obtain a State of Florida Food Safety Certificate

Must have or be able to obtain a Florida Responsible Vendors Certificate

Must be well versed in food safety - including proper techniques for handling food and personal hygiene requirements

Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages

Working Conditions & Physical Requirements

Must be able to perform all necessary job functions

Must be able to stand and be mobile for up to 4 consecutive hours

Must be able to function in narrow spaces, such as those found in kitchens and dining rooms

Must be able to lift and carry equipment / food up to 50 pounds

Must be able to push and pull (carts, doors etc.)

Must be able to reach, bend, kneel, stoop and crouch

Must be able to perform repetitive tasks

Must be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoors

Must be able to work around foods containing various food allergens

Must be able to communicate and interact politely and effectively with guests of all types

Must be able to effectively satisfy guest demands

Must be able to work effectively in a fast-paced environment

Must be fluent in the English language

Must be available to work weekends and holidays

Must be able to arrive for all assigned shifts on-time

Must be able to comply company appearance guidelines

Position

Host-Hostess (Quick Service)

Division

Springs Food Service at WDW Coronado Springs Resort

Location

El Mercado Restaurant

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Quick Service Host-Hostess (Part-Time) - El Mercado, Disney's Coronado Springs Resort

What are the responsibilities and job description for the Quick Service Host-Hostess (Part-Time) - El Mercado, Disney's Coronado Springs Resort position at Palmas Restaurant Group?

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