What are the responsibilities and job description for the Sales Manager position at Palmen Auto Stores?
Are you an up-and-coming sales leader with an aggressive drive to succeed? Do you feel "stuck" where you're at now? Have you been passed by for advancement opportunities within your current company? Are you ready to take that next-step in your career? IF YOU SAID "YES" TO ANY OF THESE QUESTIONS, THEN YOU'LL WANT TO TALK TO US ASAP! We’re seeking a dynamic Sales Manager who thrives in a high-energy environment and is ready to take our team to the next level. If you’re passionate about closing deals and leading with confidence, we want to hear from you!
Responsibilities
- Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams.
- Lead all showroom activities and maintain an experienced level of product knowledge.
- Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement.
- Hire, motivate, and monitor the performance of New and Used team members, including Internet Sales.
- Conduct daily and weekly sales training meetings for Sales and Product Specialists.
- Mentor new and experienced sales reps on standard methodologies for improving performance.
- Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system.
- Establish delivery procedures and monitor performance and execution.
- Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment.
- Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis.
Qualifications
- Previous sales experience required.
- Possess successful history of sales ability, along with strong CX (Customer Experience) scores and above average gross profits.
- Familiar in building showroom and internet traffic.
- Prior Sales BDC experience a plus.
- Willingness to supervise and lead a sales team and work on everyday improvement.
About Us
All of us at Palmen Auto Stores live and work in the community. We are your friends, neighbors and customers. Every one of us promises to treat you like family, whether you are servicing your vehicle or purchasing a new one. Any business is only as good as its people. Palmen has been family owned and operated by the Palmen family for over 85 years. The majority of our staff have been with us a long time as well. It is not unusual to deal with someone who has been here for 5, 10, 20 or even 30 years! Here at Palmen Auto Stores, we have assembled one of the best teams in the business. Wondering if you have what it takes to join us? We are looking for sharp minded, energetic and motivated team players that can fit right in with our current staff.
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- Competitive Compensation Plan & Demo Allowance
- 401(K) w/ Company Match
- Paid Training Programs
- Opportunities for advancement
- Paid Vacation
- Employee Purchase Discounts
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.