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Vice President of Operations

Palmer Food Service
Rochester, NY Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Why Palmer Food Services :

We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage.

What we Value :

  • Honesty & Integrity
  • Service & Excellence
  • Collaboration & Teamwork
  • Family & Community
  • Dependability & Loyalty
  • Compassion

Roles and Responsibilities :

  • Live and exemplify the company's values by nurturing an environment that inspires and motivates associates to reach their full potential and contribute to the success of the team, our customers, and our company.
  • Lead by example and champion our Values in Action.
  • Establishes, implements, and communicates the strategic direction of the company's operations.
  • Recommends and implements procedures, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
  • Assess and report on operational performance and develop plans to improve relevant key performance indicators.
  • Create, communicate, and execute operations-related policies, practices, standards, and security measures.
  • Lead a department of seven Managers in Transportation, Warehouse, Storage, Production (2), Facilities / Maintenance, and Quality. Responsible for a total of 180 employees.
  • Oversees inbound / outbound transportation, warehousing, inventory, production operations and facilities.
  • Ensures that the organization works as efficiently as possible, and the product / service exceeds customer expectations.
  • Manages a safe, secure, clean, and fair work environment for associates.
  • Maintains successful working relationships with vendors by ensuring strong communication, timely invoicing, documentation, and reporting.
  • Maintain knowledge of emerging technologies and trends in operations management.
  • Identify training needs and ensure proper training is developed and provided.
  • Implement strict budget controls and financial disciplines.
  • Assist in planning and managing future business ventures.
  • Strategically manage operations staff to remain in compliance with company’s policies and vision, and create a well-balanced, team-oriented work environment.
  • Qualifications :

  • Bachelor’s Degree highly preferred, HS Diploma or equivalent Required.
  • Minimum of 15 years of relevant experience in best-in-class food or high-volume distribution sectors. Other appropriate experience may be acceptable.
  • Minimum of 5 years of senior leadership experience.
  • Strong knowledge and proven track record of implementing best in class Transportation, Warehouse, and Manufacturing Key Performance Indicators.
  • Hands-on experience with office and warehouse management software and databases.
  • Strong knowledge and experience with Lean / Six Sigma methodologies.
  • Proven experience implementing continuous improvement initiatives.
  • Salary :

  • 125,000- $165,000 / a year
  • Physical Demands :

    The physical demands described below are representative of those that must be met by a VP of Operations to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to stand, walk, twist, stoop, bend, kneel, sit, and squat.
  • Must be able to occasionally lift and carry up to 25 pounds using correct lifting techniques.
  • Must be able to work in a cold environment (freezer, cooler, and dry storage).
  • Benefits of working Full-Time at Palmer Food Services :

  • Medical, Dental and Vision Insurance
  • Paid Benefit Time (PTO, Holiday and Sick)
  • 401k Retirement Plan with Employer Matching
  • Eligibility for Annual Profit-Sharing Bonus
  • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood)
  • Associate Discounts on Warehouse Food Products
  • Employee Appreciation Events
  • And much more
  • Salary : $125,000 - $165,000

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