What are the responsibilities and job description for the Patient Care Coordinator position at Palmer Park Dentistry?

Job Description

We are looking for a Front Office Coordinator to join our team! We’re committed to providing modern, conservative care to all our patients, while making them feel like they’re right at home. Our team makes our patients feel confident in their smiles while creating lasting, meaningful relationships along the way.

Job responsibilities / duties :

Answering incoming calls promptly and professionally
Scheduling patient appointments efficiently
Verifying insurance coverage for patients
Collecting and managing patient balances accurately
Overseeing patient health information securely
Validating treatment plans' accuracy based on insurance benefits
Ensuring a seamless patient experience throughout their visit from check in to check out

Qualifications :

High School Diploma or equivalent

Proficiency in dental patient management software such as Open Dental or Dentrix

Previous experience working at the front desk of a dental office is required

Familiarity with dental terminology is required

Bilingual in Spanish preferred

Strong teamwork and communication skills

Ability to multi-task

Attention to detail

Adaptability

Benefits :

Medical with company paid contribution

Dental

Vision

Company paid Basic Life

Ancillary benefits

Supplemental Life and AD&D Insurance

Critical Illness

Short-Term Disability

Long-Term Disability

Accident

Competitive 401K – up to 4% match

Competitive PTO

Paid Holidays

A fun, friendly, and collaborative culture – focus on a healthy work / life balance

ABOUT ELEVATE DENTAL PARTNERS : We are a small, innovative, and engaged group of individuals who are continually pushing the organization to the forefront of the industry. With core values that focus on the individualized practices, strong partnerships, best dental

care and most importantly investing in the team, Elevate is looking to lead as the benchmark. By acknowledging that our team is our most valuable asset, we’ve developed a culture to provide a high-quality working environment.

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