Bakery and Pastry Manager

Palmer’s Bakery is looking for a passionate and super-talented manager to oversee our bakery operations. We need someone with extensive pastry & cake decorating experience who can oversee our 3 pastry teams; Breads, Pastries & Cakes. You will also be responsible for writing the menus and overseeing the dessert production for our off-site catering company. We need someone who understands the business side and can cost recipes, oversee inventory management, and who can lead a team of 10 . Must be fluent in English and conversational in Spanish.

Bakery Manager Should:

Have a Baking & Pastry Degree
Have at least 3 years’ experience managing a pastry kitchen
Skilled with computer programs such as Microsoft Word, Excel
Be skilled with recipe costing and have a good understanding of Baking & Pastry Math
Be hardworking and passionate about their craft
Be detail oriented, professional and friendly
Demonstrate excellent customer service skills
Have excellent verbal and written communication skills
Have an owner mentality and thinks like its “their company”
Believes in and demonstrates the Palmer’s Core Values
Must be a strong leader who can attract great talent and can build and lead a strong team
Lead thru clear communication, establish processes to train and grow staff’s abilities
Love of learning and improvement. Consistently looking for ways we can better ourselves and our company
Keeps up with food trends, new products and ideas
Raises the bar on performance and celebrates the wins

RESPONSIBILITIES INCLUDE:

The Staff- Management & Training

Responsible for hiring, training and supervising all Bakery Staff including; Bakery Clerks, Pastry Cooks, Cake Decorators, AM Bakers
Be sure staff understands and performs job duties and expectations
Create/Update Training Manuals and Job Descriptions as needed
Responsible for creating staff schedules, track and approve staff hours on ADP
Bakery manager may choose to allow sub managers to do the scheduling of their staff, however the bakery manager is responsible for overseeing this
Work to reduce wages, decrease overtime and increase productivity in order to meet department goals
Model behavior to establish a positive work environment.
Provide positive support to department team and contribute to maintaining impeccable department conditions.
Act as a coach and facilitator in maintaining collaborative working relationships.

Production

Write daily prep lists and ensure proper delegation and completion of tasks
Oversee and assist with the production of all pastries, desserts, cakes as needed
Make sure all recipes are documented and up to date
Ensure that the quality and consistency of all products produced meets the Palmer’s standards
Make sure all special orders are ready/delivered on time
Ensure all staff members are following recipes and food safety protocols

Purchasing, Receiving, Stocking and Inventory

Responsible for the purchasing and receiving of food, paper goods and supplies
Do price comps to make sure we are getting the best prices
Ensure that the display shelves and cases are always stocked and clean
Perform monthly inventory
Review bills and make sure all retail pricing is correct in order to meet department Gross Profit Goals
Cost all recipes to ensure proper retail pricing in order to meet department Gross Profit Goals

Department Safety

Ensure that all health & sanitation and safe work practices are followed at all times
Recognize, resolve and/or report potential hazards with respect to equipment.
Make sure all food prep areas, storage areas, walk-ins and freezers stay clean, organized and functioning properly at all times
Make sure all products in walk-in are properly stored, labelled and dated

Financial Goals

Ensure that department goals are understood and achieved by team members.
Ensure the department meets financial goal

Menu Writing

Work in conjunction with Managing Director to develop, test and price all new products and seasonal menus
Create products and assist with photoshoots for new products

Marketing

Come up with ideas on ways to increase sales
Promotions
New products
Events
Advertisements/Website
Etc.
Present ideas to Megan and Marketing team
Oversee completion of approved promotions