What are the responsibilities and job description for the Barn Manager position at PALMETTO BLUFF INVESTMENTS LLC?
Palmetto Bluff is nestled along the May River in the Lowcountry of South Carolina between Hilton Head Island and Savannah. As an award winning 20,000 acre development, the development encompasses a private member’s only club which includes a marina, restaurants, an equestrian center, a shooting club, a Jack Nicklaus Signature Golf Course, a lawn and racquet club, and more. In addition, Palmetto Bluff has an extensive nature preserve, walking trails, retail shopping, and a vibrant village, all which pay homage to the region’s rich heritage.
Job Summary:
The Barn Manager will oversee the boarding and daily care of all horses of the Longfield Stables operation. The manager will operate at both a tactical and strategic level managing and continuously develop all aspects of the operations. Responsible for the overall experience, growing equine interest amongst members, and providing an excellent boarding experience for Palmetto Bluff. Will ensure a consistently high level of member satisfaction and pride in the Longfield Stables experience.
Benefits:
We offer excellent benefits, including an incredible employer contribution towards medical, dental, and vision coverage which begins on the 1st of the month following your date of hire! Other benefits include a 401(k) Plan, with an employer matching contribution, paid life & disability coverage, and more.
Essential Job Functions:
- Overseeing the daily care and health of all horses boarded at Longfield, communicating any issues or concerns (new or ongoing) to the Equestrian Director and owner of the horse
- Creating feed programs for each boarded, lesson and trail horse and adjust individual feed programs as needed
- Ensuring all horses at Longfield are kept on the Longfield vaccination and deworming schedule
- Monitoring supply levels (grain, hay, shavings, medical supplies, horse care supplies) and placing orders for them as needed
- Scheduling and supervising visits with vet, farrier and other professional appointments
- Notifying boarders of upcoming vet/farrier/professional appointments
- Completing any special healthcare instructions for a horse such as bandaging, cold hosing, medicating or assign to staff members as appropriate
- Ensuring that all Equine Care Requests left by boarders are communicated to staff members and carried out as directed
- Supervising grooms/stable attendants, ensuring productivity, and assigning chores as necessary. The maintenance function will be supervised by the Equestrian Director.
- Being the point-of-contact for any questions a boarder might have regarding the daily care or health of their horse(s)
- Supervise and assist with daily chores consisting of cleaning barn areas, mucking stalls, providing fresh water, horse care, tack cleaning, feed preparation etc.
- Training or assisting in training new staff members.
- Being the “on call” contact in the event of a sick or injured horse.
- Participate in weekly line-ups and effectively communicate any changes related to horse care to the staff.
- Monitoring turnout areas for safety and cleanliness. Reporting needed repairs or hazards to the Equestrian Director.
- Participate in quarterly boarder meetings.
- Create, implement, report and analyze the equestrian plan and annual budget.
- Assist in the fiscal performance of the operations including planning, budgeting, forecasting, monitoring, and corrective management.
- Proactively manage and schedule staffing to reflect business demands. Ensure all staff are working effectively and efficiently.
- Conduct regular associate meetings and daily line-ups with associates.
- Weekly review of barn, paddock, arena conditions and address in a proactive manner.
- Administer IV and IM injections, manage controlled medications and supplements as needed.
- Provide annual recommendations for high quality preventive maintenance as well as rolling 5-7 year capital expense forecast.
- Oversees all operational policies as well as actively supporting the safety rules of Longfield Stables
- Maintain meticulous healthcare records of all animals.
- Maintain and manage boarding schedule by keeping accurate records on current and future boarding members and the location of their horses; provide updates as required.
- Assures compliance with state and federal regulations affecting the operations.
- Participate in monthly membership document review to enhance the experience and financial health of the operations.
Qualifications:
- A.A. Equine degree or related areas such as Agricultural Science
- Minimum 7 years professional equine experience
- Minimum 5 years in professionally leading a Equine Facility
- Excellent customer service guest relations
- Ability to handle multiple tasks efficiently and accurately
- Ability to work collaboratively with others
- Ability to administer all types of medications to horses on the property, including but not limited to intravenous (IV) and intramuscular (IM) injections, eye ointments, oral medications, and applying standing wraps.
- Strong organization skills and attention to details
- Ability to communicate clearly, maturely and compassionately with members in writing and in person
- Excellent customer service guest relations
- Highly ethical
- Extremely versatile leader
- Excellent written and verbal communication skills, fluency in English.
- Excellent analytical ability, knowledge in research methods and basic statistics to analyze data and formulate conclusions and action steps from results.
Physical Demands:
- Work tasks may be performed both indoors and outdoors. Will encounter variable outdoor weather conditions, including hot, cold, windy and wet weather.
- Must be able to lift 50lbs.
- May need to remain standing for extended periods of time.
- Able to work near moving/mechanical parts
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and listening occur continuously in the process of communicating with guests, supervisors and subordinates.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, photocopiers, dolly and other office equipment as needed.
Palmetto Bluff is proud to be an EEO Employer and participates in E-Verify.