What are the responsibilities and job description for the Assistant Supervisor position at Palmetto Citizens Federal Credit Union?
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Overview
A successful candidate for this full-time Supervisor In-Training position should have the ability to work with people, handle cash and financial transactions, and be comfortable promoting the credit union's products and services. Initially the Assistant Supervisor will begin under the tutelage of the Member Service Supervisor (Head Teller), learning our organization and assisting with the day-to-day coaching of member service associates. In addition to salary, opportunities to earn incentives are also available.
Responsibilities
- Provides accurate, friendly and professional service to members in person and by telephone, including handling deposits, loan payments, transfers, withdrawals, and other financial transactions.
- Assists members with account research and maintenance; answer account and service related questions. Helps members anticipate potential problems, offering suggestions and solutions.
- Maintains a balanced and secured cash drawer, balanced supply of tickets, and other consigned items. In absence of Supervisor, has responsibility for balancing and security of vault cash.
- Oversees ATM and cash machines operations, balancing and care.
- Assists Supervisor in enhancing associates abilities through mentoring and teaching.
Qualifications
- 3 years of cash handling and customer service experience required, preferably in a retail banking or credit union setting.
- High School Diploma or GED is required, college degree preferred.
- Prior head tellering experience preferred.
- Bilingual candidates a plus.
Palmetto Citizens is an Affirmative Action and Equal Opportunity Employer. Minority/Female/Disabled/Veteran
