What are the responsibilities and job description for the Bike Mechanic position at Palmetto Dunes Oceanfront Resort?
Description
This position is responsible for repair and maintenance of the bike fleet.
ESSENTIAL JOB FUNCTIONS
• You will help live out our company’s Noble Purpose by ensuring that customers have a positive experience at Hilton Head Outfitters
• When interacting with each guest, leave them with a “WOW” story to tell about their experience
• Share customer impact stories with your team in meetings and with management
• Maintain all bikes to appropriate safety and professional levels
• Maintain cleanliness and organization of the bike shop
• Assist in maintaining all bike part inventories and cleaning supplies
• Fit participants to the right size and style bike
• Enforce systems to ensure quality customer care and equipment repair
• Maintain equipment use records
• Enforce the rules and regulations of the department
• Other duties as assigned
• At times, assist with pick up and delivery of bikes, beach chairs, and other rental items
• Assist with the set up and break down of bike shop at the beginning and end of the day
• Assist guests with questions about our rentals
• Keep bike shop and surrounding areas clean of trash and other unsightly items
• Keep any tools in bike shop and surrounding areas tidy and in working conditions
• Check bike and other rentals that are returned for safety issues
• Inform guests of bike safety for Hilton Head Island
• Reports to work on time and according to posted schedule
• Maintains a professional appearance
• Remains alert, courteous, and helpful to the guests at all times
• Complete all scheduled work in a timely fashion
• Complete other tasks as assigned by Managers
• Assist in the daily operations of the bike lot
Requirements
• Must be available on Weekends and Holidays
• Must have a valid driver’s license with clean driving record in order to drive company vehicles in times of need.
• Desire to learn about bikes and maintain bikes
