What are the responsibilities and job description for the Host/Hostess position at Palmetto Dunes Oceanfront Resort?
Description
Job Description:
We are seeking a friendly and organized Restaurant Host/Hostess to join our team. The ideal candidate will be the first point of contact for our guests, providing a warm welcome and ensuring a positive dining experience.
Key Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Manage reservations and seating arrangements efficiently
- Provide menus and inform guests about specials and promotions
- Maintain a clean and organized front-of-house area
- Assist in managing waitlists and communicate wait times to guests
- Collaborate with servers and kitchen staff to ensure smooth service
- Address guest inquiries and concerns in a professional manner
- Uphold the restaurant's standards of service and hospitality
We offer a supportive work environment and opportunities for growth within the company. If you are passionate about providing exceptional service and enjoy working with people, we encourage you to apply.
Requirements
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment
- Previous experience in a customer service role is preferred
- Basic knowledge of restaurant operations is a plus
- Flexibility to work evenings, weekends, and holidays as needed
