What are the responsibilities and job description for the Patient Access Rep, Full Time, Day Shift, Monday -Friday, 8am - 4:30pm, Elective Procedures, Job ID: position at Palmetto General Hospital?
Job Description
Job Description
Patient Access Rep, Patient Access, Full Time, Day Shift, Monday -Friday, 8am - 4 : 30pm, Elective Procedures, Job ID : 1373897
POSITION SUMMARY :
Responsible for effectively processing patient registrations by verifying, updating and collecting demographic and financial data for all applicable departments within the hospital.
KEY RESPONSIBILITIES :
- Greet and direct patients and visitors to appropriate nursing units and departments.
- Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites.
- Educate patients on financial responsibility and potential solutions.
- Obtain signatures and distributes forms including : General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc.)
- Responsible for knowledge and accurate use and execution of policies and procedures, supporting tools, software and websites.
- Responsible for knowledge and accurate use of CMS guidelines including : HIPAA, EMTALA, MSP, etc.
- Works effectively with fellow co-workers and all other hospital departments.
- Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
- Commits to recognize and respect cultural diversity for all customers (internal and external).
- Meets performance standards established by leadership, including but not limited to registration quality, point of service collections, confidentiality and customer service.
- Performs other duties as assigned.
REQUIRED KNOWLEDGE & SKILLS :
EDUCATION / EXPERIENCE / LICENSURE / TECHNICAL / OTHER :
Must clear background and drug test required.
