What are the responsibilities and job description for the Human Capital Management System Analyst position at Palmetto Goodwill?
Required Skills
- Proven record and sound working knowledge of integrated HCM systems, data management, system structures, development, user training and compliance reporting.
- Ability to read and interpret complex system related documents, training instructions, procedures manuals, requirements, etc.
- Experience developing diverse types of SOPs, end-user training materials, manuals, guides, etc.
- Proficient writing skills, with focus on grammar, spelling, and content.
- Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and / or adaptable as work requirements change.
- Communicate effectively in verbal and written format, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred.
- High attention to detail, organization, and the ability to prioritize.
- Ability to work effectively in a team-based environment; interact professionally with customers; possess tact and discretion; demonstrate a high level of confidentiality in all matters.
- Self-starter who demonstrates strong initiative and sense of urgency; must be able to work autonomously as needed; must be able to work in a fast-paced environment and meet deadlines.
- Research from various sources, gather, and analyze data as it relates to computer system maintenance, utilization, improvements, upgrades, etc.
- Think strategically and execute plans to completion.
- Respond effectively and efficiently to inquiries and / or complaints.
- Strong computer skills with proficiency in Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams, etc.)
- Ability to communicate information visually through various types of communication media.
- Project management experience a plus.
- Education and Experience
- Bachelor’s degree in computer science, business administration, human resources or other related field.
- Three (3) to Five (5) years’ experience in HCM system setup / design, software support, data management.
Preferred Skills
