What are the responsibilities and job description for the Procedure Scheduler position at Palmetto Pain Management, LLC?
Palmetto Pain Management is an interventional pain management practice seeking a dedicated Procedure Scheduler to join our team. Our facility is known for our friendly, outgoing, and professional staff.
Our perfect candidate is a compassionate, detail-oriented professional who combines strong organizational skills with a warm, welcoming demeanor. You should be comfortable discussing financial matters with patients while maintaining sensitivity and understanding of their medical situations.
Must be a fast learner, possess exceptional communication skills, and demonstrate excellent phone etiquette. Familiarity with medical terminology is a plus, but comprehensive training can be provided.
We will train you with the knowledge you need to succeed, and high performers can advance quickly through our growing organization. This is a great opportunity for ambitious professionals who want to develop their healthcare services career and grow within an organization.
Major Responsibilities (include but not limited to):
- Calculating and explaining out-of-pocket procedure costs to patients while maintaining a supportive and understanding approach
- Coordinating and scheduling procedures both in-person and via phone
- Managing multiple providers' procedure schedules efficiently
- Verifying insurance coverage and benefits for scheduled procedures
- Preparing and organizing procedure-related documentation
- Building and maintaining positive patient relationships while handling sensitive financial discussions
- Processing payments and managing financial arrangements for procedures
- Ensuring smooth patient flow and coordination between departments for scheduled procedures
We offer no nights, no weekends competitive compensation and an excellent benefits package.
Interested candidates should email a short video (<2 min) to sam@palmettopain.net answering the following prompts:
1) Why are you interested in working at Palmetto Pain?
2) Please tell us about a time where you went above and beyond your assigned tasks in a previous role?
