What are the responsibilities and job description for the Inside Sales Specialist- Aiken position at Palmetto Propane?
Overview
Are you looking for a career that will challenge you? Are you looking for a family atmosphere? Well Palmetto Propane has been in business over 60 years, and we treat everyone like family. If you are looking for a company to plant your feet and grow, this is the company for you. Our Inside Sales Specialists work hand and hand with local builders to ensure that customer needs are met by assisting the customer select the best product for their new home. If you are ambitious, hardworking and enjoy the challenges of a rapidly growing company then we would love to hear from you!
Responsibilities:
- Provide customer service assistance with bill payments, propane orders, and service issues.
- Generate sales in the showroom through a focus on knowledge of the products and understanding of customer needs.
- Open and close the store daily, balancing the cash drawer and taking deposits to the bank.
- Maintain a clean and tidy work environment including the showroom itself, the bathroom, and storage shelves.
- Manage the inventory of your showroom by entering in new items and verifying items within the showroom.
- Ability through training to refill propane in gas cylinders & RV tanks that can require long periods of standing and weights over 50lbs.
- Assist with call center operations by taking inbound calls for payments, delivery requests, installation requests, service issues, etc.
- Perform other duties/tasks as assigned.
Qualifications:
- High School Diploma or equivalent. Advanced education is a bonus.
- Must be able to type 60 words per minute.
- Sales and customer service skills are imperative.
- Ability to listen to and understand customer needs and offer informed solutions.
- An outgoing and engaging personality with a strong work ethic is a must.
- Applicants must be able to stand on their feet for long periods of time and lift over 50 pounds repetitiously.
- Strong computer and communication skills are required.
- Must be able to multitask and handle phone calls and customers at the same time.
Working conditions:
- Must be able to work as needed in customer location as well as indoors and outdoors at various times.
- Consistent communications with Dispatch as necessary.
- Must be able to Lift up to 50lbs, stand for long periods of time, and handle multiple tasks accordingly.
Disclaimer & Approvals
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.