What are the responsibilities and job description for the Customer Service Representative position at Palmetto State Glass?
Palmetto State Glass is a leading, commercial glass company with multiple locations throughout South Carolina. We are looking for a motivated individual with a keen attention to detail to join our growing team! We offer competitive pay, excellent benefits, vacation and holiday pay, and an enjoyable work environment.
Job responsibilities:
- Providing excellent customer service
- Setup of new customers in software system
- Ensure service work orders, quotes and warranty tickets are complete
- Ensure quotes and warranties are handled timely
- Tracking purchase orders
- Verify work order pricing is accurate
- Invoice service upon completion
- Collect COD's
- Maintain service invoice files
- Assist with scheduling service work
- Maintain accurate prospect and customer lists
- Provide reports on open tickets and monitors material arrival
- Assist with marketing projects
Qualifications:
- One year experience in customer service
- Excellent communication skills
- Drive and motivation to succeed
- Great attendance
- Experience with Excel, Word and PowerPoint
- Attention to detail
- Valid, clear SC driver's license
Salary : $18 - $20
