Business Development Representative

Who We Are

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

Business Development Representative

The MSP (Managed Service Provider) Business Development Representative is responsible for driving growth by identifying, engaging, and developing relationships with prospective clients in need of IT managed services. This role focuses on generating qualified leads, setting appointments, and fostering new business opportunities to meet sales and revenue targets.

Key Responsibilities:

• Identify and research potential clients within target markets who may benefit from managed IT services
• Use various methods (cold calls, emails, networking events, social media) to engage potential customers
• Initiate contact with prospects to understand their IT challenges and business goals
• Build and maintain a pipeline of qualified leads through consistent follow-up and nurturing strategies
• Collaborate with technical teams to develop tailored solutions for potential clients
• Present MSP services, highlighting benefits such as cost savings, improved efficiency, and enhanced security
• Schedule and coordinate meetings or demonstrations between prospects and senior sales representatives or technical teams
• Maintain detailed records of prospect interactions in CRM software
• Stay updated on industry trends, competitor offerings, and emerging technologies in the MSP space
• Provide feedback to marketing and sales teams to refine strategies and campaigns
• Meet or exceed individual targets for lead generation, qualified opportunities, and revenue contribution
• Prepare regular reports on sales activities, pipeline status, and performance metrics
  
  

Key Qualifications:

• Bachelor’s degree in business, sales, marketing, or a related field preferred
• 2 years of experience in business development, sales, or a related role, preferably in the IT or MSP industry
• Strong understanding of IT managed services, cloud solutions, and cybersecurity
• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales prospecting platforms
• Excellent communication, negotiation, and interpersonal skills
  
  

Preferred Experience:

• Familiarity with MSP tools and platforms like RMM (Remote Monitoring and Management) or PSA (Professional Services Automation) systems
• Experience with sales frameworks such as SPIN Selling or Challenger Sales
  
  

What We Do For You

At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.

Benefit Highlights

• Competitive benefits package, including medical, dental, vision, and life insurance
• 401k match
• Unlimited Approved PTO after one year (2 weeks your first year)
• 10 Holidays including your Birthday and a Floating Holiday!
• Gym reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid Maternity and Paternity leave
• Paid certifications
• Learning and development programs
  
  

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

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