What are the responsibilities and job description for the Leasing Consultant (Devon Pointe Apts!) position at Palms Associates, LLC?
For a leasing consultant, working at Palms means contributing to a property we built, we own, we manage! It means continuously improving upon 60 years of service to our residents. It means access to not only housing discounts, monthly and yearly bonus awards, and Interplay Learning, but access to historically generous, and immediately vested, 401k and profit-sharing rewards (10% each of the last 8 yrs) as well as $1,000/$1,500 HSA contributions. Our in-house development and renovations teams are always building new properties or renovating our current portfolio. These are a few of the reasons 50% of Palms’ employees stay 5 years or longer. Come find out more! We want to talk to you!
We are now hiring a leasing consultant for Devon Pointe Apartments and Townhomes in Goose Creek, SC (246 units)!
What will I be doing?
Our Leasing Professionals are the front-line person(s) to interact directly with prospective residents to help them select their ideal home within our community. Leasing consultants also work with our residents and the entire property team to support a service-focused atmosphere onsite.
WHO YOU ARE:
- First and foremost, you're a Relationship Builder! You understand that everyone is different and are able to meet their needs by connecting with them.
- A Dynamic Tour Guide. You have an engaging personality and are great at understanding people's preferences. Touring models and providing solutions for your customers is a daily priority!
- An Engaged Community Partner. You truly care for the desires of others and love to brainstorm ways to help people within the property.
- Organized and Confident. When it comes to daily administrative tasks, you are able to prioritize multiple tasks and deadlines simultaneously. Answering phones in a professional and positive manner is your common practice!
- Motivated. You have an intrinsic motivation and delight in reaching goals! You do this by prioritizing the needs of residents and by delivering more than customers expect!
Additional Responsibilities:
- Responding immediately to all e-mail inquiries for information.
- Accepting applications for residency
- Making certain future residents understand deposit policies.
- Determining move-in date and apartment desired
- Collecting Deposits
- Updating apartment availability reports/boards/forms
- Completing leasing paperwork
- Inspecting future resident’s apartment to ensure readiness.
- Handling customer complaints professionally and forwarding all un-resolved complaints to the Property or Assistant Manager.
What's needed for this position:
- Prior sales or customer service experience preferred.
- Strong computer skills required.
- Professional business attire is required.
- Must be available to work rotating weekends.
At Palms, we have Excellent Benefits! Outstanding total compensation package includes:
- Monthly and holiday bonus opportunities
- Career development, including Grace Hill Training
- Health/Vision/Dental/Life/Disability Insurance, Flex Spending, HSA
- Excellent PTO
- Wellness day off and additional floating holiday
- Community service day off
- Housing discount
- $1,000/$1,500 contribution to Health Savings Account (HSA)
- 401k 4% match; historically 6% profit sharing, all immediately vested to you!
- Opportunities for growth, careers available at 23 large apartment communities throughout the Southeast!
Note: Palms is an Equal Opportunity Employer. Also, Palms hires qualified job applicants following prior employment verification, reference-checking, and criminal, drug. The stated salary range represents potential compensation earned through base salary and bonus opportunities.
