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UNIT SECRETARY

Palms Care Center
Lauderdale, FL Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/13/2025

Palms Care Center -

Unit Secretary for a Healthcare Facility

Palms Care Center, a Skilled Nursing Facility located in Lauderdale Lakes, FL,  is seeking a vibrant and compassionate  Unit Secretary  to join the team!

Shift details :   Monday-Friday

Responsibilities of the Unit Secretary :

  • Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and / or improve the work environment.
  • Answer telephones or switchboard during scheduled shift.
  • Ensure phone calls are redirected to appropriate employee or department.
  • Transfer callers to appropriate voicemail when employee is unavailable.
  • Provide callers with information about the facility, such as, address, directions, fax numbers, facility / Company website and other related information.
  • Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • Assist in the ordering, receiving, stocking and distribution of office supplies.
  • Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
  • Other special projects and duties, as assigned.

Requirements of the Unit Secretary :

  • High school diploma or GED required or equivalent related work experience..
  • Excellent phone etiquette skills required.
  • Effective verbal and written English communication skills.
  • Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
  • Customer service oriented with the ability to work well under pressure.
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