What are the responsibilities and job description for the Server (Part_Time) position at Palo Alto Hills Golf and Country Club?
At Palo Alto Hills Golf & Country Club, employees are our priority! We are a TEAM! Your hard work is more than just a job, it’s a career opportunity. It’s a building block to a successful future in the world of business and hospitality.
We make people feel good and feel alive through our shared values of Passion, Empowerment and Community. If this sounds like you, and you’re looking for a fun and fast paced work environment, come join us!
Server provides food and beverage service to club members and guests.
Supervised by
- Dining Room Manager
- Food & Beverage Director
Essential Duties and Responsibilities
- Setup side stations and performs assigned side (prep) work.
- Provides immediate attention to all members and guests upon seating.
- Makes sure that children are in the appropriate type of seat and are safe and secure.
- Distributes food and wine menus; answers questions.
- Fills glasses with ice water and suggests menu items.
- Ensure that the correct account numbers and names are given for billing.
- Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
- Places orders with kitchen; informs cooks about any special cooking instructions.
- Assembles food on tray; procures items from each station as necessary.
- Serves meals; places dishes by courses in front of each person.
- Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
- Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
- Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
- Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
- Presents the bill.
- Handles all cash and credit card charges as prescribed by standard operating procedures.
- Keeps dining room and bus station areas clean.
- Clears, cleans and resets tables that have been vacated.
- Advises supervisor of any complaints as soon as they occur.
- Performs clean-up and closing duties as assigned by manager.
- Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Beverage Manager.
- Turns in signed tip declaration form weekly.
- Thanks members and guests; invites them to return.
- Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
- Performs other appropriate duties as assigned by Dining Room Manager or Beverage Manager.
Licenses and Special Requirements
- Alcohol beverage certification
- Food safety certification
- Of legal age to prepare and serve alcoholic beverages
Knowledge/Experience
- Minimum of two years’ experience in a restaurant or hospitality service preferred
- Basic understanding of beer, wine, and spirits.
- Great conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
Physical
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift up to 50 pounds.
- Continuous repetitive motions.
- Work in hot, humid, and noisy environment.
Hours and Compensation
- Compensation: $17.80 per hour House Service Charge Distribution Plan
- This is an hourly non-exempt position that is eligible for overtime
- Part-time and full-time positions available
- Must be available for different types of shifts including nights, weekends, and Holidays
- Benefits include:
- Part-time: Sick Time and Employee Assistance Program (EAP)
- Full-time: Medical, Dental, and Vision benefits at the Employee Level are covered for our full-time employees in addition to PTO, Sick Time, Life Insurance, and the EAP.
- Lunches provided 6 days a week
- Our golf course is open for staff to enjoy on Monday’s
Location
Palo Alto Hills Golf & Country Club
3000 Alexis Drive
Palo Alto, CA 94304
We look forward to having you join our Team!
Equal Opportunity Employer:
Palo Alto Hills Golf & Country Club (PAHGCC) is an Equal Opportunity Employer. PAHGCC strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. PAHGCC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Salary : $18
