What are the responsibilities and job description for the Medical Assistant position at Palo Verde Hematology Oncology LTD?
Description
Academic Urology & Urogynecology of Arizona ( operated by Palo Verde Cancer Specialists) is searching for a skilled Medical Assistant (MA) to join our ever-growing practice! This position would travel between our Litchfield Park, Phoenix Scottsdale, and Sun City office locations.
Position Summary: Medical Assistants perform administrative and clinical tasks under the direction of licensed healthcare providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Review EHR and prepare patients records for office visits
- Maintain patient flow
- Prepare equipment, examination rooms, and clean instruments
- Take vitals, and record patients' health history
- Administer injections/medications and perform routine testing specimen collection/processing
- Assist physician with medical treatments, procedures, and exams
- Check-out patients, assist with referral processing and arrange laboratory services
- Manage inventory of medical supplies and equip exam rooms with appropriate supplies
- Receive and direct phone calls, schedule appointments, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
- Triage patients in person and on the telephone
- Answer telephone calls and messages within the same day
- Place reminder calls to all patients being seen by providers the next day
- Other tasks as requested by management
Requirements
Qualification/Requirement:
- Ability to apply a common sense understanding to carry out detailed and involved written and/or oral instructions.
- Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.
- Excellent interpersonal skills
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
- Must be detail-oriented and highly organized
- Firm grasp on medical practices, administrative processes, and organizational policies
- Knowledge of patient care and examination procedures
- Must be able to maintain confidentiality at all times
Education/Training/Experience:
- Medical Assistant Certification (preferred)
- Urology experience (preferred)
