What are the responsibilities and job description for the Radiation Oncology Division: Front Office position at Palo Verde Hematology Oncology LTD?
Description
Position Summary: Greets all patients presenting a warm and caring environment/Check in patient/collect co-payments
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Greet Patients
- Verify patient demographics and insurances
- Update any changes in EMR systems (patient’s account)
- Scan insurance card(s)
- Notify Billing Department of insurance changes/additions
- Collect and post co pays/payments
- Generate receipt for co pays/payments
- Maintain daily copay/payment collection process
- Notify appropriate department of patient arrival
- Balance daily receipts against Payment Review Report
- Schedule appointments
- Follow up appointment telephone requests
- Walk In pts
- Reschedule cancelled appointments
- Cross train new front desk personnel
- Other tasks as requested by management
Requirements
Qualification/Requirement:
- Ability to apply critical thinking and problem solving in a fast-paced environment
- Ability to communicate and work will with others
Education/Training/Experience:
- High school diploma or a GED
- Six months related experience and / or training preferred. No experience encouraged to apply
Benefits:
- Available to full-time employees on the first of the month after starting employment.
- The Company pays for Short-term & Long-term disability coverage, as well as, basic life insurance for all benefit-eligible employees.
- Employees are eligible to enroll in the Company sponsored 401K plan at the start of employment. Up to a 4% Company match begins after 6 months of employment.
