Admissions Coordinator

Join our dynamic team at Palolo Chinese Home in beautiful Honolulu, HI, as a Full-Time Admissions Coordinator! This on-site position offers an exciting opportunity to be at the heart of our Long-Term Care services, ensuring a seamless admission process for our residents in our Skilled Nursing Facility and Assisted Living programs. You'll work closely with healthcare professionals to facilitate admissions for those requiring nursing, rehabilitation, and hospice services, all while making a meaningful impact in the lives of our clients and their families.

With a competitive pay range of $22.00 - $25.00 per hour, this role allows you to contribute to a respectful and benevolent environment. Join a forward-thinking organization that values teamwork and integrity. Your experience as an Office Clerk or Administrative Assistant will shine in this position, enhancing our Admissions process for Medicare and Medicaid clients.

You can get great benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, Mileage reimbursement, Public Student Loan Forgiveness, Employee Referral Bonus, Discounted Employee Meals, and and Free On-Site Parking. Take the next step in your healthcare career today!

A little about us

In 1896, a forward-thinking group of community leaders recognized the pressing need to support Chinese immigrant men left without recourse following the closure of plantations. This led to the establishment of Palolo Chinese Home. The same ethos of compassion and dedication to assisting others endures to this day. Rooted in the Chinese value of "filial piety," a profound sense of responsibility towards elderly family members. Palolo Chinese Home has upheld this cultural tradition for over a century, extending its services to the entire Hawaiian community. Today, Palolo Chinese Home stands as a preferred and premier provider of long-term care, catering to the diverse needs of men and women from all ethnic backgrounds in Hawaii's families.

Your day as a Admissions Coordinator

As the Admissions Coordinator at Palolo Chinese Home, you will play a crucial role in overseeing and communicating all admissions processes for our residents, ensuring compliance with both the Home’s policies and relevant state and federal regulations. You will actively obtain insurance authorizations for services provided in our Skilled Nursing Facility and Assisted Living programs. Engaging directly with referral sources, you’ll make initial and follow-up calls to convert potential referrals into successful admissions. Additionally, you will coordinate the creation and dissemination of educational materials, such as brochures, to effectively market PCH's diverse services and programs.

Conducting tours and visits to prospective clients and referral sources will also be a key responsibility, allowing you to enhance their understanding of the compassionate care we provide, including nursing and rehabilitation services, in a customer-focused environment.

Would you be a great Admissions Coordinator?

To thrive as the Admissions Coordinator at Palolo Chinese Home, you must possess excellent verbal and written communication skills, along with strong interpersonal abilities to effectively engage with residents and referral sources. Previous experience in a medical setting is essential, especially familiarity with long-term care and social service procedures, as well as understanding the healthcare billing process for Medicare and Medicaid. A compassionate approach is necessary, as you'll be addressing residents at various functional levels. Successful candidates will demonstrate leadership abilities, patience, tact, and a cheerful disposition, paired with enthusiasm for the role.

Proficiency in MS Office products, particularly Word and Excel, is required, along with the ability to demonstrate autonomy, organization, and assertiveness in daily tasks. Reliable transportation and a valid driver's license are essential for making site visits, while familiarity with medical terminology will be a valuable asset in facilitating effective communication within our healthcare environment.

Knowledge and skills required for the position are:

• Excellent verbal and written communication and interpersonal skills required.
• Must have previous experience in medical setting and familiarity with long term care and social service procedures.
• Is able to handle residents based on whatever functional level they are currently at.
• Understand the healthcare billing process (Medicare/Medicaid).
• Possess leadership abilities, patience, tact and a cheerful disposition, and enthusiasm.
• Must be proficient with MS office products, such as Word, and Excel.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Must be licensed driver with an acceptable driving record to make visits to referral sources
• Have reliable transportation to make site visits
• Must be able to read and write English to facilitate proper communication with others.
• Familiarity with medical terminology helpful.

Will you join our team?

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!