What are the responsibilities and job description for the Tutoring Center Coordinator position at Palomar College?
Please see Special Instructions for more details.
The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second-level interview is required, second-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second-level interviews are scheduled.
Posting Details
Position Information
Position Title
Tutoring Center Coordinator
Department
English as a Second Language Department
Primary Location
San Marcos
Location Details
- Palomar College believes a healthy work-life balance can improve the physical, emotional, and mental health of our employees. In support of this belief, the District offers the opportunity to work remotely for certain positions, depending on the operational needs of the District and the provisions of the Remote Work Policy. Probationary employees are not eligible to work remotely unless approved by the Assistant Superintendent/Vice President, Human Resource Services. No employee is guaranteed the right to work remotely. No employee shall be authorized to work remotely 100% of the time unless approved by the Assistant Superintendent/Vice President, Human Resource Services.
- Palomar has multiple campus locations (San Marcos, Escondido, Rancho Bernardo and Fallbrook); training may occur at any of these locations and the work location is subject to change depending on future department needs.
- Potential future vacancies may include other District departments, locations, and/or work schedules (i.e. days, evenings or nights).
Full or Part Time
Full-Time
Category
Classified
Hours per week
40
Number of Months
12 month
Work Schedule
- Monday – Friday, 8:00 a.m. – 5:00 p.m.
- Occasional night and weekend hours may be required due to department needs.
Grade
24
Salary/Wage
$5,455.65
Salary/Wage Frequency
Monthly
Benefits
In addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package.
- Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buy up/monthly contribution)
- Vacation, sick leave and 25 paid holidays
- $80,000 employee term life/accident insurance policy (additional buy up options available)
- Employee long-term care insurance
- Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your household
- Additional buy up options available for other voluntary insurance benefits
- Enrollment in CalPERS (California Public Employees Retirement System)
The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually.
Primary Function
Provides day-to-day coordination of the activities of an assigned tutoring/learning center; schedules and oversees the work of short-term and student tutors and staff; participates in recruitment, selection and training of tutors; participates in development of center programs, activities, and procedures; tutor students in discipline and areas of subject-matter expertise; assists students develop academic skills one on one and in groups; develops and presents academic workshops; in coordination with the Supervisor, administers make-up exams and proctors exams.
Minimum Qualifications
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:
- Experience: Two years of experience as a tutor and/or administrative support experience in an educational setting.
AND
- Education: Equivalent to an associate’s degree from an accredited college or university.
NOTE:
- For work experience, a “year” is defined as equivalent to 40 hours per week for 12 months.
- Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor’s degree = 4 years of experience). Click here for Guidelines for Equivalency for Classified Positions.
- Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credentials evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at www.naces.org, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice-eval.org/.
Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement
Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet.
Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values; some of which are the following:
- Access – We make education possible for everyone.
- Diversity, Equity, and Inclusion – We recognize and respect diversity, seek to foster a culture of inclusion and belonging, and strive to address inequities.
All positions require cultural competency which includes the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, sex, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
Preferred Qualifications
- A Supplemental Instruction Certificate.
- Bilingual (English and Spanish) verbal and written skills
- Coursework beyond the minimum qualifications related to the focus of the assigned tutoring/learning center.
Licenses and/or Certificates
A valid College Reading and Learning Association (CRLA) tutor certificate by time of appointment.
Supervision Received and Exercised
Supervision Received From: An Assigned Administrator or Supervisor
Duties and Responsibilities
Essential Functions: Essential responsibilities and duties may include, but are not limited to, the following:
- Coordinates, organizes and oversees the daily operations, activities and services of an assigned tutoring center; coordinates onsite activities; schedules and oversees the work of clerical, other short-term and student/short-term tutor staff; serves as liaison with tutoring, instructional and administrative staff in conducting periodic reviews of the tutoring center’s programs and activities; participates in development and implementation of operational, administrative, program and policies and procedures; responds to requests and inquiries regarding applicable grant policies and procedures; prepares payroll forms for signature and verifies accuracy of the monthly payroll; monitors program budget expenditures to ensure budgeted amounts are not exceeded; maintains an inventory of center equipment and supplies; prepares purchase requests when needed.
- Develops and maintains the tutoring center’s schedule of tutoring activities including drop-in and online tutoring appointments for virtual and on-site appointments utilizing various scheduling platforms, supplemental instruction sessions, self-taught classes, counseling and outreach appointments and academic workshops; screens and assesses student needs and available center and District resources; investigates student concerns regarding tutoring services, scheduling of appointments and tutoring center policies and procedures; makes suggestions and referrals to services from other departments if needed.
- Participates in program outreach for tutors and program services, workshops and events including the development of materials; makes class presentations to introduce tutoring services, supplemental instruction and self-taught classes offered through the tutoring center; makes presentations at orientation meetings and at outreach events.
- Develops and monitors recruiting and registration procedures for tutors; monitors the work of tutors and provides feedback on methods and techniques; investigates concerns expressed by students regarding tutor assistance and resolves or refers the matter to the faculty coordinator if warranted; assists in maintaining a fair and open work environment in accordance with the College’s commitment to teamwork, mutual trust and respect.
- Participates in selecting, training and overseeing temporary and student tutors; leads and assists in assigning work of other employees; ensures completeness, accuracy and conformance with District/departmental standards; provides information, guidance and training on work processes and technical procedures; assists in maintaining a fair and open work environment in accordance with the College’s commitment to teamwork, mutual trust and respect; reviews and submits timesheets.
- Provides students with tutorials, guidance, documentation and training in order to access online tutoring platforms and online research; may assist students with access to learning center or library materials, services and computer equipment.
- Manages, maintains, supports and promotes all virtual environment tutoring channels.
- Provides predictive and trend data to forecast tutoring needs in each subject area.
- Schedules the use of tutoring center space for various activities; collects data for program evaluation, measurement and verification activities; researches, collects data and prepares a variety of participant and program activity reports.
- Provides support for supplemental instruction and self-taught classes such as compiling handbooks and handouts and assisting in preparing new tests.
- In coordination with the Supervisor, administers make-up exams, proctors exams and tutors students in discipline and areas of subject-matter expertise; assists students develop academic skills one on one and in groups; develops and presents academic workshops.
Marginal Functions:
- Maintains communication with faculty and staff at the College and with California State University, San Marcos to solicit input for continual refinement of tutoring center student services.
- Participates in tutoring committee meetings.
- May update department website information and content and social media.
- Performs related duties and responsibilities as required.
Knowledge, Skills, Abilities
Knowledge of:
- Operations, programs and services offered through a tutoring/learning center.
- Study and learning techniques and strategies applicable to assigned subject matter(s) for students at varying levels of English and subject-matter proficiency.
- Instructional and tutorial techniques and methods applicable to a diverse range of students, including those with physical, emotional and learning disabilities.
- Tutorial methods appropriate for use in a multi-subject, group tutoring environment.
- Online education platform management within programs such as Canvas, World Wide Whiteboard and CCC Confer.
- Web technologies and social media platforms as applicable to the work.
- Sources of learning materials to address a range of student learning issues in designated subject matter.
- Modern office practices, procedures, and equipment including computers and applicable software programs.
- Principles and practices of sound business communication including correct English usage, spelling, grammar and punctuation.
- Basic research methods and data analysis techniques.
- Practices and procedures for processing accounting information and interpreting input and output data, including general accounting and associated systems. 12. Basic principles and practices of public administration for budgeting, purchasing and recordkeeping.
Skill in:
- Organizing, coordinating, assigning and overseeing day-to-day activities and staff of an assigned tutoring/learning center.
- Organizing, setting priorities and exercising sound independent judgment within area of assigned responsibility.
- Interpreting, applying and explaining policies and procedures and reaching sound decisions in areas of assigned responsibility.
- Screening and assessing student needs and determining appropriate action to be taken.
- Developing tutorial support tools ranging from worksheets to handbooks and workshops.
- Communicating clearly and effectively, both orally and in writing.
- Preparing clear, concise and accurate reports, correspondence and other written materials.
- Operating a computer, enterprise and spreadsheet software and other standard office equipment.
- Working in-person and online with students on a daily basis.
- Inserting still pictures, videos, PDF documents and links to online environment.
- Organizing and maintaining specialized records, files and reports.
- Maintaining confidentiality of student files and records.
Working Conditions
Environmental Conditions: The employee works in a tutoring center environment where the noise level is quiet to moderate.
Physical Conditions: Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to sit, stand and walk for prolonged periods of time.
Physical Conditions: Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to sit, stand and walk for prolonged periods of time.
Terms of Employment
- The person selected for hire will be required to complete the following pre-employment requirements: live scan/fingerprinting, official transcript(s), and TB risk assessment. Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see applicable job posting section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the following Administrative Procedures and Board Policies: AP 7120, AP 7125, AP 7126, AP 7127, AP 7330, BP 7330, AP 7336, AP 7337, and BP 7335.
- Full-time, 40 hours per week, 12 months per year.
- This position is specially-funded and its continuation is dependent upon the availability and/or continuation of funds.
- This position also carries a probationary period of six months from the date of hire.
Posting Detail Information
Open Date
04/21/2025
Close Date
05/05/2025
Open Until Filled
No
Posting Number
P0967P
Additional Application Information
The hiring committee will determine if interviews will be conducted in person at the College or via Zoom. Travel expenses are not reimbursed by the College. If a second-level interview is required, second-level travel reimbursement is only available for eligible candidates. HR will notify those who are eligible when second-level interviews are scheduled.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Palomar College is committed to antiracism. If you are hired for this position, how will you act on this commitment to antiracism in your new assignment?
(Open Ended Question)
- * How did you hear about this employment opportunity?
- ACCCA.org
- CalJOBS
- CCC Registry
- ChronicleVitae.com (Chronicle of Higher Education)
- Colleague/Friend/Relative
- CraigsList
- DSPSjobs.com
- EdJoin
- Handshake
- HigherEdJobs.com
- Human Resources at Palomar College
- really.com
- indian-affairs.org
- Job Fair
- MilitaryJob.com
- Other Source
- Palomar College website
- San Diego LGBT Job Board (http://www.gsdba.org/pages/Jobs)
- SDBCjobs.com
- Vista Chamber
- If other source, please specify.
(Open Ended Question)
Applicant Documents
Required Documents
Optional Documents
- Cover Letter
- Resume/CV
- Licenses/Certificates
- Supplemental Materials
- Supplemental Materials 2
- Supplemental Materials 3
- Transcript 1
- Transcript 2
- Transcript 3
Salary : $31,246
