What are the responsibilities and job description for the Medical Office Technician/Receptionist position at PALSS?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within our medical facility and enhancing the patient experience.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage patient check-in and check-out processes, including verifying insurance information.
- Schedule medical appointments and coordinate with healthcare providers to optimize patient flow.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Assist with medical collections and process payments as necessary.
- Handle incoming calls, emails, and inquiries regarding patient services and care plans.
- Collaborate with clinical staff to ensure seamless communication regarding patient needs.
- File and organize documents related to patient care, including medical histories and treatment plans.
- Utilize electronic health record systems such as Epic for efficient data management.
Qualifications
- Previous experience in a medical or dental office setting is preferred.
- Strong administrative skills with proficiency in managing medical scheduling and records.
- Excellent patient service skills with a focus on creating a positive experience for all patients.
- Familiarity with medical terminology and care plans is advantageous.
- Ability to handle sensitive information confidentially and professionally.
- Strong organizational skills with attention to detail in filing and documentation processes.
- Experience with Epic or similar electronic health record systems is a plus.
- Ability to work collaboratively in a fast-paced healthcare environment.
If you are passionate about providing excellent patient care and possess the necessary qualifications, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Types: Part-time, Temporary, PRN
Pay: $14.00 - $16.00 per hour
Expected hours: 10 – 20 per week
Medical Specialty:
- Internal Medicine
- Primary Care
- Public Health
Schedule:
- 4 hour shift
- Monday to Friday
- On call
Work Location: In person
Salary : $14 - $16
