What are the responsibilities and job description for the Lead Clinical Navigator | New Orleans Market position at PAM Health?
Overview
Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!
Some things that our hospital can offer YOU as a full-time employee:
- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial service
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- Employee Bonus Referral Program
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
Responsibilities
Under the direction of the Director of Strategy and Integration, the Lead Clinical Navigator assists in the training and management of the business development team to include Clinical Liaisons, Physician Liaisons, and other individuals as directed. Provides marketing support to clinical liaisons and other business development team members at various hospitals and clinics as needed for sales presentations. Cultivates referral relationships, manages assigned territory, and makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Director of Admissions and admission staff, and well as nursing and other internal and external staff to facilitate the referral conversion. Able to perform patient evaluations for admission to PAM Health. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.
Qualifications
- Education and Training: Degree from an accredited college or university in a health field, preferably nursing, preferred. Current licensure in nursing or respiratory therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
- Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.
