What are the responsibilities and job description for the Bilingual Customer Service - Spanish position at Pamela M Buckland - State Farm Agency?
Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office as a Customer Service Representative. Insurance experience not required, as we will train the right person with the right skill set. Must be bilingual and fluent in Spanish and English.
The role is comprised of customer service related tasks, and also focusing on contacting non-State Farm customers to quote them and bring their business to State Farm. This is a base plus commission role where the sky is the limit!
We are looking for the following traits in an applicant:
Here's what we are offering:
- Fantastic 'Can-Do' Attitude
- Must be a Team Player
- Goal Oriented
- Motivated by $$$
- Loves Helping Others
- Outgoing & Friendly
- Sales Experience Preferred
- Must be able to get Insurance Licenses
Here's what we are offering:
- 9-00 - 5:00 Mon-Fri (willing to discuss part time options as well)
- Base Commission Bonus
- Flexibility & Fun Office
- Holiday/Vacation Pay
Duties include but not limited to:
- Assisting customers with payments and policy changes
- Setting appointments for yourself for new business on-boarding and policy reviews
- Answering billing questions
- Calling on payment reminders
- Calling to existing book of business
- Achieve Minimum calls per day goals for prospecting for new business
- Learn needs based scripts for phone conversations and in person appointments
- Actively goal plan with agent to hit your bonus goals
