What are the responsibilities and job description for the Workflow Coordinator position at Pan-Am Dental?
About the Company
Pan-Am Dental is a full-service dental lab specializing in Crown & Bridge, Flexible & Traditional Partials, Implants, Full Denture and Orthodontic Appliances. We are located in the heart of Downtown Savannah, minutes from amazing parks, shopping, dining, entertainment and beautiful beaches. Pan-Am Dental is a highly sought-after employer, offering abundant chances for career advancement and fostering a warm and supportive atmosphere where teammates genuinely look out for each other.
We offer competitive wages (salary plus quarterly bonus), time off & benefits. We can’t wait to meet you.
Position Description
We are seeking an Workflow Coordinator to oversee our Analog Intake Department. The successful candidate will ensure operational efficiency and drive continuous improvement within the team.
General Duties & Responsibilities
- Focus on operational improvement of speed and quality through problem-solving methods, training, and technical support
- Analyze work processes to identify opportunities for continuous improvement and update SOPs accordingly
- Collaborate with management to address quality issues and ensure standards are met
- Supervise intake team to ensure smooth processes and timely case processing
- Lead hiring and onboarding efforts within the department
- Understand case flow schedule of operations
- Perform other duties as assigned
Qualifications
We are looking for a leader who with a production background, who is good at process improvement & leads a team well. You should be proficient in relevant computer applications, have knowledge of customer service practices and principles, excellent data entry and typing skills, and superior listening, verbal, and written communication and comprehension skills.
Skills and Abilities Required
Benefits
Salary : $60,000
