What are the responsibilities and job description for the Desktop Technology Lifecycle Manager position at Pan Asia Resources?
Job Description
We are seeking a highly skilled Desktop Technology Lifecycle Manager to join our team at Pan Asia Resources. This is a unique opportunity for an experienced professional to take on a challenging role that involves the analysis, design, and implementation of desktop technology lifecycle management processes.
The successful candidate will be responsible for coordinating schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment. They will also be required to demonstrate creativity and initiative in problem solving, as well as technical documentation of hardware/software additions or changes.
In addition to these responsibilities, the successful candidate will be expected to update inventory additions and changes to the inventory database, and to close trouble tickets and service requests efficiently.
This role requires excellent analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will have advanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems.
Responsibilities:
- Analyze and design desktop technology lifecycle management processes
- Coordinate schedules and technical work order instructions
- Demonstrate creativity and initiative in problem solving
- Document technical changes
- Update inventory databases
- Closing trouble tickets and service requests
