What are the responsibilities and job description for the Guest Experience Associate position at Panache Salon and Spa?
Join the Panache Salon and Spa Family – Elevate Guest Experiences with Us!
While we welcome online applications, we would love to meet you in person! Please apply in person for the best chance to connect with our team.
Are you passionate about creating unforgettable guest experiences in a luxurious environment? Do you have a flair for building relationships and delivering exceptional service? If so, Panache Salon and Spa invites YOU to join our team as a Guest Experience Associate!
At Panache, we don’t just provide salon and spa services—we create transformative experiences. As a Guest Experience Associate, you’ll be the face of our brand, ensuring that every client feels pampered, valued, and completely cared for from the moment they walk in. We’re looking for someone with a passion for customer service and sales experience who thrives in a high-end, fast-paced environment and wants to grow in an inspiring, team-oriented space.
Why You’ll Love Working at Panache:
- Personalized Career Development: Tailored plans to help you grow and succeed in your career.
- Paid Vacation: Take time for yourself to recharge and come back refreshed.
- 50/50 Health Insurance: Affordable, comprehensive health coverage for all your medical needs.
- Employee Discounts: Enjoy exclusive savings on services and products to treat yourself.
- Employee Recognition Program: We believe in celebrating your hard work and dedication!
- On-Site Training & Continuing Education: Stay on top of industry trends and expand your skill set with our ongoing training programs.
What’s Required of You:
- A passion for exceptional guest service: You’ll be the first point of contact, making a lasting impression and ensuring every guest feels special.
- Sales experience: Comfort with recommending and selling products and services that will elevate the guest experience. Each Front Desk Associate is encouraged to contribute to our retail sales by aiming for at least $50 in product sales.
- Excellent communication skills: Ability to connect with clients, understand their needs, and provide personalized recommendations.
- A positive, team-oriented attitude: Panache is all about collaboration, and we’re seeking someone who thrives in a supportive, energetic environment.
- High standards of professionalism: A love for working in a luxury setting emphasizing sophistication and attention to detail.
What You’ll Gain:
- Work with a team of dedicated professionals committed to setting the standard for beauty and wellness.
- Access to continuing education and on-the-job training, ensuring you’re always at the top of your game.
- Career growth opportunities through our personalized development plan—we want to help you reach your goals!
If you want to work in an environment where you can shine, grow, and be part of something extraordinary, then Panache Salon and Spa is the place for you. We’re excited to meet a guest experience professional who’s ready to take their career to the next level. Apply today and let’s create world-class experiences together!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
- Retail sales: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Erie, PA 16505 (Required)
Work Location: In person
Salary : $18