What are the responsibilities and job description for the Parts Specialist position at Panama City Cycles, Inc.?
Job Overview
Panama City Cycles is seeking an experienced Parts Specialist to join our team! Joining our team as a Parts Specialist means being a part of an exciting, fun-filled and positive environment! Do you have a knack for all things mechanical? Are you passionate about helping customers find the perfect parts for their projects, their commuters, their toys? If so, we want you! As a Parts Specialist you'll dive into a world of nuts, bolts, accessories and everything in between; all while enjoying a lively atmosphere and supportive team. We're one of the largest dealers of FUN in the Florida panhandle, carrying top brands Like Honda, Suzuki, Kawasaki, Yamaha, Can-Am, Sea-Doo, Club Car, Carolina Skiff, Sea Chaser, Honda Marine, Suzuki Marine and more! Apply now and let's REV up the FUN!
Duties
- Build and maintain relationships with our customers.
- Assist customers in identifying and purchasing the correct parts for their boats, motorcycles, ATVs, SSVs, PWCs, Golf Carts, Outboard engines and more.
- Provide exceptional customer service by answering questions and resolving any issues or concerns in person, by email or by phone
- Utilize Parts fiche, DMS and other systems to accurately process orders and track inventory
- Collaborate with the service department on parts needed, Repair order parts and ensure timely delivery of parts for repairs.
- Maintain, organize and clean parts department as needed or as directed.
- Received and stock parts for inventory. Verify, maintain and organize the parts department for maximize efficiency.
- Conduct, pull and ship manufacturers returns. Process customer returns and place orders as needed.
- Work with the sales department directly to identify potential sales. Help the sales department with accessories needed/wanted on new unit sales to maximize profitability.
Requirements
- Previous experience in a dealership, automotive, powersports or marine environment preferred
- Fundamental knowledge of powersports and/or marine parts
- Proficient in data entry and computer systems, including DMS and POS systems.
- Excellent organizational skills with attention to detail
- Ability to work independently and part of a team
- Strong communication and customer service skills
- Strong multitasking capability
- The ability to stand for extended periods of time
- The ability to lift 50lbs
- The ability to work hard, stay on task and remain positive in a high paced environment
- Valid Drivers license
- Reliable transportation
If you're passionate about powersports and have a strong background in procurement, we encourage you to apply for our Parts Specialist position here at Panama City Cycles! Join our team and contribute to providing exceptional service to our valued customers here at a locally owned and operated dealership! The Florida Panhandles Leader of FUN!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Panama City, FL 32405: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17