Director, Medical Operations

At PanCare of Florida, our mission is to deliver high-quality healthcare to underserved communities. We are committed to ensuring that compassionate and dedicated healthcare professionals are at the heart of our efforts to fulfill this promise. To further strengthen our impact, we are seeking a Director of Medical Operations who will lead and inspire our team, ensuring the delivery of exceptional care and operational excellence across multiple facilities.

Position Summary:

The Director of Medical Operations is responsible for overseeing the daily management and strategic direction of medical services within an organization. This role ensures the efficient delivery of healthcare services, enhances clinical operations, and drives continuous improvements in patient care quality, all while adhering to regulatory and compliance standards. The Director works closely with medical, administrative, and support teams to optimize processes, allocate resources effectively, and implement industry best practices.

Responsibilities:

• Oversee and manage all clinical operations, ensuring high-quality patient care and operational efficiency.
• Develop and implement strategies for improving clinical outcomes, operational workflows, and cost management.
• Lead, mentor, and manage medical staff, fostering a collaborative and high-performance environment.
• Ensure compliance with healthcare regulations, quality standards, and industry best practices.
• Analyze and report on operational performance, identifying areas for improvement and implementing corrective actions.
• Develop budgets, manage financial resources, and track expenditures for medical operations.
• Coordinate with other departments, such as IT, HR, and administration, to ensure seamless integration of services.
• Lead efforts to adopt new technologies or medical practices to improve care and operations.
• Maintain key performance indicators (KPIs) and report on operational success to senior management.
• Ensure compliance with local, state, and federal regulations, as well as industry best practices in patient care.
• Identify opportunities for process improvement, including leveraging technology and innovative solutions.

Required Skills/Abilities:

• Leadership & Management: Leading and developing medical teams, resolving conflicts, and ensuring high-performance standards.
• Clinical Knowledge: Understanding of healthcare regulations, clinical best practices, and patient safety.
• Operational Efficiency: Ability to optimize workflows, manage budgets, and improve clinical outcomes.
• Communication & Collaboration: Strong communication with staff, patients, and external partners, with a focus on patient-centered care.
• Problem-Solving & Data Analysis: Analyzing performance data to make informed decisions and improve operations.
• Technological Proficiency: Familiarity with healthcare technologies like EHR and telemedicine platforms.
• Adaptability & Resilience: Managing change, staying flexible, and making decisions under pressure.

Education/Experience:

• Bachelor's degree in healthcare administration, Business Administration, Nursing, Public Health, or a related field preferred.
• 5-10 years of experience in healthcare operations, management, or a related leadership role.
• Experience in managing clinical or medical departments, overseeing operational workflows, and coordinating between clinical and administrative teams.
• A strong background in healthcare administration, which may include overseeing budgets, implementing quality control measures, and improving operational efficiencies.
• Knowledge or experience with healthcare regulations, compliance standards, and quality assurance processes.
• Experience in change management and leading initiatives to improve patient care, operational systems, or hospital/clinic efficiency.

PanCare of Florida is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.