HR Service Center Representative (Dallas)

Summary of Job Description :

The HROSC Representative position is responsible for problem identification, accurate documentation, and clear communication to Operations associates in resolving their inquiries on HR processes and programs. The HROSC Representative also handles specialized assignments involving unemployment claims, leaves of absence, and other HR activities to ensure HR processes are carried out accurately and on a timely basis on behalf of Operations associates. This position also conducts training at regional Operations meetings on HR processes / benefits.

Descriptions

• Provides responses to Operations associates concerning a wide variety of HR practices and processes, such as benefits, hiring processes, and employment verification, on a timely and accurate basis.
• Identifies location with common questions and issues and attends regional Operations meetings to provide training on HR processes and company benefits, focusing on issues specific to the location.
• Handles specialized assignments involving unemployment claims, leaves of absence, state-specific tax forms, and other activities as required to support Operations. Ensures that appropriate documentation is prepared so that new hire transactions and existing employee changes can be processed.
• Solicits input from Operations and other functions on how to improve HR processes using technology.

Requirements

Pay Range : P1 : $28.00 - $35.00 / Hour

ADA Statement :

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts / difficult situations.

Panda Strong since 1983 :

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here :

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex / gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.

Salary : $28 - $35