What are the responsibilities and job description for the Management position at Panda Restaurant Group?
The General Manager (GM) position is responsible for the successful operations of a single store, with accountability for :
- Ensuring Workability, Intensity & Integrity
- Upholding high Operations standards and being the best
- Achieving store financial targets
- Being a Team Builder & Trusted Leader : Managing and directing the work of store Associates
- Recruiting and hiring store Associates
- Training, coaching, developing, and disciplining store Associates
- Providing for the safety and security of Guests and Associates
- Building emotional connection with Guests through Food, Service & Ambiance
- Responding to Guest and Associate complaints and consulting with other company resources as necessary
- Ensuring the delivery of exceptional Guest experiences
- Promoting brand awareness
- Community Outreach
- The GM manages a successful store in fulfillment of the Panda’s vision.
