System Administrator

System Administrator II

$65,000 - $85,000

Spartanburg, SC

As a Tier 2 Systems Administrator, you'll be the go-to expert for resolving intricate technical issues and maintaining robust IT infrastructure. You'll leverage your deep understanding of networking, server administration, and security to provide top-tier support and contribute to our clients' success.

What You'll Do:

Network Mastery:

• Troubleshoot and maintain complex network infrastructures, including physical cabling and advanced switch configurations (managed, unmanaged, Layer 2/3).
• Configure and manage DHCP and DNS across various platforms (Windows Server, Fortigate, Cisco, Meraki).
• Utilize Fortinet OS, Meraki, and Unifi controllers for network management, troubleshooting, and security.
• Diagnose and resolve network faults efficiently and create detailed work instructions.

Server Expertise:

• Administer and troubleshoot Windows Server environments, including domains, Hyper-V, and Azure servers.
• Manage server backups (Altaro), file sharing, drive mapping, and server/client relationships.
• Configure and deploy UPS (PowerChute) and NAS devices.
• Install, configure, and troubleshoot Windows virtual server environments.
• Manage storage technologies such as RAID configurations, SAN, NAS, and data backup strategies.
• Implement backup solutions and disaster recovery procedures.
• Utilize PowerShell and scripting to automate tasks and enhance efficiency.

Security Champion:

• Install, configure, and troubleshoot security software (ESET, Cisco Umbrella, Sentinel One).
• Analyze and mitigate spam emails and perform virus cleanups.
• Implement and manage security best practices.

Service Excellence:

• Utilize the Ninja One platform to manage and monitor client devices.
• Provide advanced Microsoft service support and collaborate with vendor support.
• Coordinate with software vendors and manage service reviews.
• Participate in on-call rotations to ensure 24/7 support.

Advanced Server Management:

• Add/Remove roles from Windows Server.
• Install and manage enterprise software in a server environment.
• Assist with complex server environments and projects.
• Perform intermediate server engineering tasks.

What You Bring:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Proven experience in Tier 2 systems administration.
• Strong understanding of networking, server administration, and security principles.
• Proficiency in Office 365 administration.
• Expertise in Windows Server, Hyper-V, and Azure environments.
• Experience with storage technologies (RAID, SAN, NAS).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Certifications: Two or more of the following: Windows Server Hybrid Administrator Associate, Microsoft 365 Certified: Fundamentals (MS-900), Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900), Microsoft Certified: Azure Fundamentals (AZ-900), CompTIA A / Network / Security , Cisco Certified Support Technician (Cybersecurity and/or Networking), Fortinet NSE 1-3.

Why Join Us?

• Opportunity to work with cutting-edge technology.
• Collaborative and supportive team environment.
• Professional growth and development opportunities.
• Chance to make a real impact on client success.

This position requires a US Citizenship or Green Card as the client is not able to provide sponsorship.

At our clients’ request, only individuals with required experience will be considered.

Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.

Your resume will never be submitted to a client without your prior knowledge and consent to do so.