What are the responsibilities and job description for the Training Specialist position at Panna Knows?
Job Description
Job Description
Who Our Client Is :
Our client brings industry communities together to solve supply-chain problems through the adoption and implementation of their standards. More than 200,000 businesses in 25 industries rely on our client for trading-partner collaboration and for maximizing the cost effectiveness, speed, visibility, security, and sustainability of their business processes. They achieve these benefits through solutions based on their global unique numbering and identification systems, bar codes, Electronic Product Code-based RFID, data synchronization, and electronic information exchange.
What Our Client Needs :
Our client is looking for an Education and Training Specialist to oversee detailed tasks for education and training offerings, including virtual and physical classroom courses, live webinars, and eLearning modules. You will manage the LMS media library, serve as the primary virtual classroom producer for live offerings, handle the Training Inbox, and support live delivery sessions. Additionally, you will schedule courses, prepare materials, track activity using weekly reports, and assist with other duties as assigned.
Who You Are :
You are highly detail-oriented with a passion for adult learning and education. You possess excellent project management skills and thrive in a collaborative, fast-paced environment. You are adept at juggling multiple responsibilities and adhering to deadlines while ensuring accuracy and quality in your work.
What Youll Do :
- LMS System Administration : Manage the day-to-day operations of the LMS, including user profiles, access, content library organization, and process audits. Troubleshoot and liaise with third-party LMS providers to resolve technical and functional issues.
- Virtual Classroom Producer : Set up virtual sessions using relevant tools and support live events to ensure audience engagement and smooth presentations.
- Training Email Box Management : Monitor and respond to inquiries within defined SLAs, escalating as needed.
- Documentation Support : Collaborate with SMEs to maintain and update training materials, proofreading content for grammatical errors and formatting.
- Classroom & Webinar Support : Coordinate logistics, prepare materials, and facilitate live webinar sessions. Measure instructional effectiveness and generate evaluation reports to assess training impact.
- Additional Support : Set up exams / assessments, track certificate training attendance, schedule delivery sessions, prepare materials, and issue Acclaim badges. Monitor badge expiration dates to ensure timely certificate extensions.
This position does not require travel and has no supervisory responsibilities.
What Youll Need :
What They Offer :
Our client is an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin.
