Territory Account Manager

Panolam Surface Systems is a leading manufacturer of interior surfaces, including high-pressure decorative laminates, and a variety of specialty laminates for decorative as well as industrial applications. We are offering an experienced sales professional an opportunity to use their creativity to successfully manage our open territory in New England. Based in the greater Boston area, you will be our principal selling agent in the states of Connecticut, Maine, Massachusetts, Rhode Island, New Hampshire and Vermont, with a considerable focus in the Boston area; and will achieve your objectives by prospecting as well as actively managing new and existing accounts. So that you can understand the full scope of this opportunity, we have detailed the responsibilities: · Managing sales by traveling to customers and potential customer facilities; understanding their needs through prescribed solution selling; providing them with information and support; making sales presentations to prospective and present clients; calculating and quoting prices, taking orders and closing transactions; contacting prospects and explaining features and merits of products or services offered; utilizing persuasive sales and negotiation techniques; answering all questions concerning a product or service. · Developing new distributors and managing existing distributors through training, joint sales calls, project tracking meetings and special programs. · Managing territory performance to ensure that established objectives/guidelines are being met and taking the appropriate action to improve performance. · Providing customer service to ensure resolution of issues within marketing policies; communicating customer requirements and requesting support from other departments, as necessary; providing product specific customer feedback (i.e. product features, quality, functionality, competition, possible sales results, etc.) to product line managers, management or customer service personnel, as appropriate, in order to achieve the Company's mission, vision and objectives. · Establishing sales objectives for the territory in conjunction with the Regional Business Director and ensuring sales activities in the territory comply with established policies, procedures and practices, using independent judgment and decision-making to ensure corporate ethical and professional standards of conduct are maintained in the absence of formalized guidelines. · Staying abreast of industry, product, economic, and other territory changes that may impact sales and overall Company business; providing timely reporting of activities in the field and special reporting to assist in the business and product planning. · Developing and executing a territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals. · Performing analysis on region opportunities and developing forecast for sales by customer and product and other statistical reports, as required, on a timely basis; identifying additional activities, training or materials necessary to achieve specific product sales goals in key accounts and markets; responsible for identifying and continuously improving activities that can affect customer perception. · Managing expense budgets and business expenses in accordance with corporate guidelines; ensuring all assigned Company owned equipment, documents, materials, etc. are used, maintained and stored, as required, and in accordance with Company policy. · Staying abreast in Trade and Networking organizations in the territory. Actively participating in events and scheduling after hour (5-9) activities for additional networking opportunities. · Utilizing Salesforce.com for all account, contact, tasks, and project management activities. · Performing other duties as required. You will be most successful in this position if you have qualifications that include: · A bachelor’s degree in business, Marketing or equivalent sales management work experience; · 3-5 years of progressively responsible sales management experience and any combination of education and training which provides the required knowledge, skills and abilities to perform the above responsibilities; · The ability to learn and maintain in-depth knowledge of the Company's diverse business and products; · A demonstrated ability to call on End User customers, including selling to the C-Suite Clients; · Proficient in using technology: Salesforce.com, Microsoft Office products, Mobile Technology, E-Mail and other in-house database systems. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Mileage reimbursement Paid time off Travel reimbursement Tuition reimbursement Vision insurance Schedule: Monday to Friday Supplemental Pay: Commission pay Work Location: On the road