ASC| FKP| Access Center Coordinator

Florida Kidney Physicians improves the lives of people with kidney disease and hypertension by providing the highest quality of care through compassion, empowerment, and innovation. Kidney Care Excellence for everyone, everywhere.
To learn more about FKP click: https://flkidney.com/

Access Center Coordinator coordinates patient scheduling, outreach, communication and also maintains patient charts, handles physician correspondence, answers telephones, manages patient flow, and gathers insurance information, as well as physician referrals, and insurance pre-authorizations.

Responsibilities include:

• Oversees scheduling of patients.
• Performs administrative support activities such as filing, faxing and other administrative tasks.
• Promptly answers incoming calls and routes them appropriately.
• Maintains inventory of office supplies.
• Serves as liaison between physicians and referring facilities.
• Ensures results are sent to the referring doctor and other facilities as appropriate.
• Verifies patient insurance and obtains referrals as necessary.
• Coordinates dialysis treatments for patients.
• Sets up transportation for patients as needed and appropriate.
• Maintains patient confidentiality and adheres to all requirements under HIPAA.
• Participates in community education activities.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 2 years’ experience in a healthcare or medical billing office required demonstrating:
• Understanding of medical terminology.
• Experience verifying insurance with Medicare, Medicaid, and commercial payors.
• Experience in obtaining pre-authorizations and/or referrals from insurance carriers.
• Intermediate computer skills and proficiency in MS Word, Excel and Outlook required.

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