What are the responsibilities and job description for the Medical Assistants - Front Office Medical Assistant - 000220 position at Panoramic Health?
Panoramic Health
Come Join our team!!
Front Office Medical Assistant encompasses both administrative and clinical aspects of medical assisting. Front Office Medical Assistant provides patient support and communication by facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Front Office Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
Responsibilities include :
- Greets all patients and visitors in a professional and welcoming manner.
- Obtains copies of insurance cards, driver's license, authorizations, referrals, and other required appointment documentation and appropriately saves them in practice EMR.
- Performs demographic and insurance validation, and informs patient of privacy policies and procedures.
- Effectively communicates unexpected schedule delays to patients and assists with patient comfort should delays arise.
- Collects patient co-payments, reconciliation charges and outstanding balances upon Check-In as well as submitting batches on a daily basis.
- Keeps the reception and patient waiting areas clean and organized.
- Schedules patient appointments / follow-up appointments in accordance with established policies and procedures.
- Prepares and administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated and suture removal and dressing changes.
- Performs medical histories, provides instruction to the patient regarding medications and diet, and authorizes prescription refills as directed.
- Greets patients and answers phones.
- Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment.
- Perform other duties and responsibilities as required, assigned, or requested.
Qualifications :
The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment
For information about our Privacy Policy, please visit here
Other details
Apply Now
