What are the responsibilities and job description for the Medical Assistant in Melbourne, Florida position at panoramic?
The Medical Assistant is responsible for assisting healthcare professionals in providing care to their patients. Their duties include taking vitals, recording and updating medical histories and contact information in patient files, answering phones, scheduling patient appointments and performing standard care procedures.
Responsibilities include:
Provides general back-office support to physicians.
Stock and monitor inventory levels of medical supplies.
Monitors and maintains medication sample closet.
Obtain results for exams as requested. Obtain lab results, have physician review, and notify patient of results as instructed by physician.
Takes accurate patient vitals when triaging clinic patients prior to physician entering room.
Answer patient calls and respond in a prompt and professional manner.
Responsible for final review of chart after chart prep.
Responds and complies with requests for information via most appropriate method, including fax.
Responsible for completing all requests within timeframes as established by office policy.
Follow rules and regulations of confidentiality protection as it relates to patient information.
Delivers information to patient care or other designated areas including provider offices.
Completes the referral process on specific procedures when requested to do so by Office Administrator.
Provides leadership and guidance for excellent customer service.
Communicates and engages effectively with others.
Continually seeks opportunities to learn, share knowledge, and develop processes for the transfer of information.
Ability to multi-task during a busy clinic.
Exhibits excellent time management skills.
Follows and maintains policy and procedures.
Perform other duties and responsibilities as required, assigned, or requested.
Knowledge of/Proficiency in Athenahealth is preferred, but not required.
Qualifications:
High school diploma or GED required.
Completion of an accredited medical assistance certification program preferred.
Minimum 2 years; combined education/experience as substitute for minimum experience.
