What are the responsibilities and job description for the UX - User Experience Designer with ServiceNow position at Pantar Solutions inc?
Job Description
Job Description
We are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME :
UX - User Experience Designer with ServiceNow Exp.
Remote
6 months with possible extension
Note : Looking for a UX Designer with recent experience in ServiceNow
Need strong UX - User Experience Designer with web development (HTML, CSS, etc), ServiceNow, conducting user research methods like interviews, surveys, and A / B testing, as well as ability to analyze resulting data Exp.
Consultant LinkedIn profile must have been created before 2018
Need 8 - 10 yrs of IT Exp. Profiles
Day to Day Responsibilities :
User Experience Research
Conduct user interviews, surveys, and usability testing to understand user needs, pain points, and behaviors
Analyze user data to identify areas for improvement and prioritization of design updates
Develop user personas to represent user segments and inform design decisions
Map user journeys to visualize the steps users take when interacting with a product or service, identifying pain points and opportunities for improvement
Usability Testing
Conduct usability tests to identify usability issues and areas for improvement
Analyze testing data and iterate on designs based on user feedback
Information Architecture
Design sitemaps and user flows to map out the logical structure of the platform and navigation pathways
Create information hierarchies to ensure users can easily find relevant content
Collaboration
Work closely with multiple elements of the Associate Experience team, as well as product managers and development teams
Communicate design rationale and user insights effectively to cross-functional teams
Required Skills :
Research and analysis methodologies
Expertise in conducting user research methods like interviews, surveys, and A / B testing, as well as ability to analyze resulting data
UX Design principles
Strong understanding of user-centered design methodologies, guidelines, and best practices
Ability to effectively journey map process and digital experiences visually
Strong communication skills
Ability to effectively communicate research findings, user insights, and design concepts to technical and non-technical audiences
Preferred Skills :
Experience with employee portal design and strategy
Ability to work on multiple projects simultaneously
Education Requirements
